List of Laiye RPA Customers
Laiye
China Electronics Building, Zhongguancun, Haidian District,
Beijing, x,
China
Beijing, x,
China
86 400 001 8136
Professional Services
700
$59M
Since 2010, our global team of researchers has been studying Laiye RPA customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Laiye RPA for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Laiye RPA for Robotic Process Automation include: China Mobile, a Hong Kong based Communications organisation with 455405 employees and revenues of $144.95 billion, Bank Of China, a China based Banking and Financial Services organisation with 306931 employees and revenues of $88.20 billion, China National Biotec Group, a China based Life Sciences organisation with 10000 employees and revenues of $1.00 billion and many others.
Contact us if you need a completed and verified list of companies using Laiye RPA, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Laiye RPA customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Bank Of China | Banking and Financial Services | 306931 | $88.2B | China | Laiye | Laiye RPA | Robotic Process Automation | 2022 | n/a | In 2022 Bank Of China Hebei Branch deployed Laiye RPA as a Robotic Process Automation solution to automate a set of internal operations. The implementation targeted anti money laundering analysis, manager inspection workflows, device management and cash support processes, and operated across multiple internal systems at the Hebei branch in China. The deployment provisioned about 40 digital workers that were configured to automate data aggregation, rule based screening and workflow orchestration tasks typical of Robotic Process Automation. Laiye RPA was used to schedule and execute inspection flows, monitor device status, and support cash handling reconciliation, with automation scripts handling repetitive decision logic and exceptions routing. Integration work connected Laiye RPA to several internal banking and operations systems to pull transaction data and push status updates into operational queues, preserving end to end process continuity across compliance and branch operations. Operational coverage included compliance teams conducting AML analysis, branch management performing巡检 inspection workflows, and operations teams responsible for device and cash support. Governance emphasized centralized orchestration, job scheduling and exception handling to manage the digital workforce and maintain auditability of automated actions. The project started in 2022, deployed approximately 40 digital workers, and delivered the explicitly reported outcome of saving over 10,000 hours annually while improving processing speed and compliance in Hebei, China. | |
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China Mobile | Communications | 455405 | $144.9B | Hong Kong | Laiye | Laiye RPA | Robotic Process Automation | 2019 | n/a | In 2019, China Mobile deployed Laiye RPA in its online marketing and service center in Shandong. China Mobile used Laiye RPA Robotic Process Automation to automate high volume customer service, marketing, data and complaint handling functions. The program began in a regional center and then scaled rapidly across departments, reaching 160 robots by Q3 2021. The implementation concentrated on functional modules for customer service automation, marketing workflow processing, structured data reconciliation and complaint handling. Workflows were configured to execute repetitive transaction sequences, extract and normalize structured data, and route exceptions for human review, leveraging core Robotic Process Automation capabilities. Laiye RPA served as the automation engine orchestrating these modules. Integrations focused on cross system workflow orchestration, for example automating broadband fault ticket closure to complete end to end processes that span customer facing and back office systems. Operational coverage remained regional in Shandong initially, with rapid departmental rollouts across online marketing and service operations. The deployment architecture emphasized orchestration of multiple bots to support contiguous business processes. Governance followed a staged scaling model with centralized orchestration, scheduling and monitoring of robots and a defined exception handling path to human agents. Process workflows were restructured to hand routine, high volume tasks to the RPA layer while preserving human oversight for escalations. Staging and incremental departmental onboarding were used to expand scope. The deployment released hundreds of FTEs and dramatically increased throughput and accuracy in Shandong, China. By Q3 2021 the environment had 160 robots operational supporting customer service and complaint handling functions. | |
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China National Biotec Group | Life Sciences | 10000 | $1.0B | China | Laiye | Laiye RPA | Robotic Process Automation | 2022 | n/a | In 2022, China National Biotec Group deployed Laiye RPA and IDP as a Robotic Process Automation program to automate order intake, qualification and master data tasks across its China operations. The deployment was documented as a Laiye success story in 2022 and targeted high volume back office processes that had accumulated a manual backlog. Implementation centered on Laiye RPA with IDP capabilities for document ingestion, data extraction and rule based validation to automate order processing, customer qualification audits and master data maintenance. Configuration emphasized unattended automation and orchestration, with roughly eight software robots scheduled for continuous execution and standardized workflow logic to manage routine transactions. Integrations were implemented with the company OA and SAP systems to enable end to end transaction processing, system to system data entry and audit logging, allowing robots to remove manual backlog across those platforms. Operational coverage focused on commercial order processing and data governance teams responsible for customer qualification and master data in China. Operational governance introduced exception routing and human in the loop checkpoints for qualification audits, runtime monitoring to capture robot failures and detailed audit trails, and a phased stabilization rollout to sustain 24/7 operations. The program assigned responsibilities for bot scheduling, version control and change management to align automation with existing process owners and compliance needs. The deployment used roughly eight software robots to run 24/7, eliminate manual errors and save about 412 hours per month in China as reported in the published Laiye case, with Laiye RPA serving as the primary automation platform for this Robotic Process Automation initiative. |
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FAQ - APPS RUN THE WORLD Laiye RPA Coverage
Laiye RPA is a Robotic Process Automation solution from Laiye.
Companies worldwide use Laiye RPA, from small firms to large enterprises across 21+ industries.
Organizations such as China Mobile, Bank Of China and China National Biotec Group are recorded users of
Laiye RPA for Robotic Process Automation.
Companies using Laiye RPA are most concentrated in Communications, Banking and Financial Services and Life Sciences, with adoption spanning over 21 industries.
Companies using Laiye RPA are most concentrated in Hong Kong and China, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Laiye RPA across Americas, EMEA, and APAC.
Companies using Laiye RPA range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.
Customers of Laiye RPA include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Laiye RPA customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Robotic Process Automation.