List of LiveChat Customers
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Since 2010, our global team of researchers has been studying LiveChat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LiveChat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LiveChat for Chatbots and Conversational AI include: Shell, a United Kingdom based Oil, Gas and Chemicals organisation with 96000 employees and revenues of $284.31 billion, Samsung Electronics South Korea, a South Korea based Manufacturing organisation with 262647 employees and revenues of $206.82 billion, Samsung Electronics South Korea, a South Korea based Manufacturing organisation with 262647 employees and revenues of $206.41 billion, Samsung Semiconductor, a South Korea based Manufacturing organisation with 262647 employees and revenues of $66.52 billion, LG Electronics South Korea, a South Korea based Manufacturing organisation with 83000 employees and revenues of $64.61 billion and many others.
Contact us if you need a completed and verified list of companies using LiveChat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The LiveChat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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.Com Solutions | Professional Services | 10 | $1M | United States | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2015 | n/a |
In 2015, .Com Solutions implemented LiveChat on its public website to enable direct customer engagement. LiveChat, deployed as a Chatbots and Conversational AI application, provides real-time messaging and visitor interaction capabilities that align with the companys professional services customer touchpoints.
The deployment consists of a website-embedded LiveChat widget fed by the LiveChat SaaS control plane, with standard Chatbots and Conversational AI functional elements such as live agent messaging, proactive chat prompts, canned responses, chat transcripts, and visitor tracking used to manage inbound inquiries. Configuration and administration are handled through the LiveChat admin console, supporting small-team governance and operational coverage for client-facing staff across the companys site.
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0xytocin Labs | Professional Services | 10 | $2M | Singapore | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 0xytocin Labs implemented LiveChat on its public website to provide real time visitor engagement. The deployment uses LiveChat as a Chatbots and Conversational AI application, embedded in the corporate site hosted from Singapore, with configuration scaled for a small professional services firm of approximately 10 employees.
The implementation centers on the LiveChat web widget, agent accounts and role configuration, canned responses and proactive greeting workflows, conversation transcripts and built in reporting. Standard Chatbots and Conversational AI capabilities such as automated welcome messages, session routing to available agents, and offline messaging with an email fallback were configured to align with sales inquiry and client support workflows.
Operational coverage is site wide on www.0xytocin.com, with governance focused on agent access, operating hours, and transcript retention for client engagement continuity. The deployment impacts customer support and lead capture functions, and is managed internally by the small company team without external system integrators.
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1 Hour Village Cleaners | Professional Services | 10 | $1M | United States | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2021 | n/a |
In 2021 1 Hour Village Cleaners implemented LiveChat on their website. 1 Hour Village Cleaners implemented LiveChat in 2021 as a Chatbots and Conversational AI solution to support customer service and online booking workflows on https://www.vcleaners.com/. The deployment is scoped to the company website and operated by the small internal team, providing a direct customer engagement channel for the single site service business.
The implementation centers on the LiveChat web widget and standard conversational capabilities common to Chatbots and Conversational AI, including proactive chat invitations, canned responses, visitor monitoring, and transcript capture for follow up. Configuration appears focused on lightweight routing and staffing rules suitable for a 10 person operation, with staff using the LiveChat console to handle inbound queries and convert chats into scheduling or service notes. Governance is managed internally, with scripted responses and chat handling procedures maintained by the operations team to ensure consistent customer interactions.
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Retail | 10 | $1M | Philippines | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2019 | n/a |
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Leisure and Hospitality | 10 | $2M | Vietnam | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2019 | n/a |
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Retail | 10 | $1M | United States | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2019 | n/a |
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Construction and Real Estate | 20 | $2M | United States | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2021 | n/a |
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Professional services | 40 | $4M | Germany | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2022 | n/a |
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Distribution | 250 | $50M | United States | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2019 | n/a |
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Non Profit | 10 | $1M | United States | LiveChat, Inc. | LiveChat | Chatbots and Conversational AI | 2018 | n/a |
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Buyer Intent: Companies Evaluating LiveChat
- Platned, a United Kingdom based Professional Services organization with 150 Employees
- City of Sterling Heights, a United States based Government company with 486 Employees
- SaskPower, a Canada based Utilities organization with 3200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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