List of Lumen SIP Trunking Customers
Monroe, 71203, LA,
United States
Since 2010, our global team of researchers has been studying Lumen SIP Trunking customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Lumen SIP Trunking for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Lumen SIP Trunking for PBX, VoiP and Phone Systems include: Albuquerque Public Schools, a United States based Education organisation with 11200 employees and revenues of $2.30 billion, Upstate Niagara Cooperative, a United States based Consumer Packaged Goods organisation with 1800 employees and revenues of $1.50 billion and many others.
Contact us if you need a completed and verified list of companies using Lumen SIP Trunking, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Lumen SIP Trunking customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Albuquerque Public Schools | Education | 11200 | $2.3B | United States | Lumen Technologies | Lumen SIP Trunking | PBX, VoiP and Phone Systems | 2020 | n/a |
In 2020, Albuquerque Public Schools implemented Lumen SIP Trunking within a PBX, VoiP and Phone Systems initiative to modernize critical communications supporting student safety and district operations. The project targeted infrastructure across 165 sites, positioning Lumen SIP Trunking as the core carrier connectivity for voice services and emergency communications across the district.
The implementation included Lumen Specialty Lines to modernize life safety systems with IP and cellular connectivity, Lumen Voice Complete to unify district wide voice services on a single platform, and Lumen PRI/SIP Trunking to enable scalable, reliable voice connectivity across sites. Configuration work focused on trunk provisioning, failover routing for emergency circuits, and centralizing management of voice and connectivity services to reduce operational complexity.
Integrations centered on tying voice trunking into existing life safety and emergency communication workflows, strengthening code compliant communications for schools and facilities. Operational coverage spanned district infrastructure functions including the Office of Infrastructure and Operations, campus emergency systems, and communications teams responsible for district wide voice and paging services.
Governance and rollout emphasized life safety modernization and reliability, with district leadership framing the initiative as a safety priority. Results reported by the district include modernized life safety systems across 165 sites, simplified management of voice and connectivity services, improved reliability and code compliant communications, and more than $1 million in projected annual savings.
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Upstate Niagara Cooperative | Consumer Packaged Goods | 1800 | $1.5B | United States | Lumen Technologies | Lumen SIP Trunking | PBX, VoiP and Phone Systems | 2024 | n/a |
In 2024, Upstate Niagara Cooperative implemented Lumen SIP Trunking as part of a broader voice and network modernization to strengthen continuous operations. The deployment targeted PBX, VoiP and Phone Systems to support 24/7 dairy production facilities and enterprise voice services across the cooperative.
The implementation combined Lumen SIP Trunking with Lumen SD‑WAN, Lumen Voice Complete, Lumen Dedicated Internet Access and Lumen Customer Premises Equipment to create a resilient voice and data stack. Lumen SD‑WAN was configured to use multiple circuits with automatic traffic rerouting to maintain availability for mission critical voice flows, while Lumen Voice Complete replaced traditional telephone lines to consolidate session management and call routing. The solution set also included Lumen Solutions for Microsoft Teams to extend unified communications and PSTN breakout into the cooperative’s telephony fabric.
Integrations focused on on‑premises CPE and DIA connectivity feeding SD‑WAN appliances and SIP trunk interfaces into the cooperative’s voice infrastructure, enabling redundant paths for call centers, plant operations and field coordination. Operational scope covered support for roughly 1,454 employees and about 240 family farms, with the network architecture designed to reduce maintenance windows and sustain continuous production operations. Microsoft Teams integration was used to unify collaboration endpoints with SIP trunking and voice services.
Governance and rollout emphasized increased availability and staged cutovers to avoid service interruptions in 24/7 environments, moving away from PRI circuits toward an IP voice core. Outcomes reported include improved redundancy and resiliency and an achieved 98% uptime, with a planned next phase to complete the transition from PRI to an SIP environment to provide full voice redundancy across sites.
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Buyer Intent: Companies Evaluating Lumen SIP Trunking
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