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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Lumen SIP Trunking Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Albuquerque Public Schools Education 11200 $2.3B United States Lumen Technologies Lumen SIP Trunking PBX, VoiP and Phone Systems 2020 n/a
In 2020, Albuquerque Public Schools implemented Lumen SIP Trunking within a PBX, VoiP and Phone Systems initiative to modernize critical communications supporting student safety and district operations. The project targeted infrastructure across 165 sites, positioning Lumen SIP Trunking as the core carrier connectivity for voice services and emergency communications across the district. The implementation included Lumen Specialty Lines to modernize life safety systems with IP and cellular connectivity, Lumen Voice Complete to unify district wide voice services on a single platform, and Lumen PRI/SIP Trunking to enable scalable, reliable voice connectivity across sites. Configuration work focused on trunk provisioning, failover routing for emergency circuits, and centralizing management of voice and connectivity services to reduce operational complexity. Integrations centered on tying voice trunking into existing life safety and emergency communication workflows, strengthening code compliant communications for schools and facilities. Operational coverage spanned district infrastructure functions including the Office of Infrastructure and Operations, campus emergency systems, and communications teams responsible for district wide voice and paging services. Governance and rollout emphasized life safety modernization and reliability, with district leadership framing the initiative as a safety priority. Results reported by the district include modernized life safety systems across 165 sites, simplified management of voice and connectivity services, improved reliability and code compliant communications, and more than $1 million in projected annual savings.
Upstate Niagara Cooperative Consumer Packaged Goods 1800 $1.5B United States Lumen Technologies Lumen SIP Trunking PBX, VoiP and Phone Systems 2024 n/a
In 2024, Upstate Niagara Cooperative implemented Lumen SIP Trunking as part of a broader voice and network modernization to strengthen continuous operations. The deployment targeted PBX, VoiP and Phone Systems to support 24/7 dairy production facilities and enterprise voice services across the cooperative. The implementation combined Lumen SIP Trunking with Lumen SD‑WAN, Lumen Voice Complete, Lumen Dedicated Internet Access and Lumen Customer Premises Equipment to create a resilient voice and data stack. Lumen SD‑WAN was configured to use multiple circuits with automatic traffic rerouting to maintain availability for mission critical voice flows, while Lumen Voice Complete replaced traditional telephone lines to consolidate session management and call routing. The solution set also included Lumen Solutions for Microsoft Teams to extend unified communications and PSTN breakout into the cooperative’s telephony fabric. Integrations focused on on‑premises CPE and DIA connectivity feeding SD‑WAN appliances and SIP trunk interfaces into the cooperative’s voice infrastructure, enabling redundant paths for call centers, plant operations and field coordination. Operational scope covered support for roughly 1,454 employees and about 240 family farms, with the network architecture designed to reduce maintenance windows and sustain continuous production operations. Microsoft Teams integration was used to unify collaboration endpoints with SIP trunking and voice services. Governance and rollout emphasized increased availability and staged cutovers to avoid service interruptions in 24/7 environments, moving away from PRI circuits toward an IP voice core. Outcomes reported include improved redundancy and resiliency and an achieved 98% uptime, with a planned next phase to complete the transition from PRI to an SIP environment to provide full voice redundancy across sites.
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FAQ - APPS RUN THE WORLD Lumen SIP Trunking Coverage

Lumen SIP Trunking is a PBX, VoiP and Phone Systems solution from Lumen Technologies.

Companies worldwide use Lumen SIP Trunking, from small firms to large enterprises across 21+ industries.

Organizations such as Albuquerque Public Schools and Upstate Niagara Cooperative are recorded users of Lumen SIP Trunking for PBX, VoiP and Phone Systems.

Companies using Lumen SIP Trunking are most concentrated in Education and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using Lumen SIP Trunking are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Lumen SIP Trunking across Americas, EMEA, and APAC.

Companies using Lumen SIP Trunking range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 50%.

Customers of Lumen SIP Trunking include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Lumen SIP Trunking customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of PBX, VoiP and Phone Systems.