List of Maian Support Customers
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Since 2010, our global team of researchers has been studying Maian Support customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Maian Support for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Maian Support for Customer Support include: Trensim, a Spain based Media organisation with 10 employees and revenues of $1.0 million, Ken Jarvis Photography Canada, a Canada based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Maian Support, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Maian Support customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Ken Jarvis Photography Canada | Professional Services | 10 | $1M | Canada | Maian Media | Maian Support | Customer Support | 2015 | n/a | In 2015, Ken Jarvis Photography Canada implemented Maian Support for Customer Support after trialing the free version and purchasing the full Maian Support license, according to a vendor testimonial on Maian Media's website. The implementation is tied to customer support and CRM functions for the photography business, and the testimonial names the purchaser and their website. Maian Support is cited as the application used to centralize customer inquiries and client records. Deployment and configuration were scaled to a single small business environment, with emphasis on ticket management, customer records, and client communication workflows common to Customer Support systems. The Maian Support configuration included a support portal, ticketing workflow, knowledgebase style content management, and email based request capture to manage bookings and client inquiries. Operational administration is described in the vendor testimonial as handled by the purchaser, aligning application ownership with business owner level governance. | |
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Trensim | Media | 10 | $1M | Spain | Maian Media | Maian Support | Customer Support | 2019 | n/a | In 2019 Trensim implemented Maian Support as its Customer Support contact and ticketing system. The deployment is a self-hosted Maian Support installation on the Trensim website, with the public site footer showing Powered by: Maian Support v1.2. Maian Support is used to capture member enquiries and support requests and functions as the primary customer support CRM for the Spain region. The implementation addresses site contact intake and ongoing ticket tracking for a small media community. Configuration and operational scope emphasize site-level ticket workflows, including ticket creation from contact forms, status updates, and reply threading to manage community support. The system is operated by Trensim site support staff and community moderators to handle member enquiries and support requests. Installation dates are not published so the 2019 year is an estimate derived from visible site artifacts. |
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