List of MEDITECH Patient and Consumer Health Portal Customers
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United States
Since 2010, our global team of researchers has been studying MEDITECH Patient and Consumer Health Portal customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MEDITECH Patient and Consumer Health Portal for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MEDITECH Patient and Consumer Health Portal for Customer Engagement include: Cayuga Medical Center, Cayuga Health System, a United States based Healthcare organisation with 2000 employees and revenues of $700.0 million, St. Joseph's/Candler, a United States based Healthcare organisation with 3000 employees and revenues of $651.0 million, Lane Regional Medical Center, a United States based Healthcare organisation with 850 employees and revenues of $118.0 million, Wilson Health - Wilson Memorial Hospital, a United States based Healthcare organisation with 400 employees and revenues of $98.0 million and many others.
Contact us if you need a completed and verified list of companies using MEDITECH Patient and Consumer Health Portal, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MEDITECH Patient and Consumer Health Portal customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cayuga Medical Center, Cayuga Health System | Healthcare | 2000 | $700M | United States | Medical Information Technology | MEDITECH Patient and Consumer Health Portal | Customer Engagement | 2014 | n/a |
In 2014, Cayuga Medical Center implemented MEDITECH Patient and Consumer Health Portal as a Customer Engagement application. The portal is published on the Cayuga Health System website and is accessible via the mycayugahealth subdomain at https://mycayugahealth.cayugamed.org/Phm-PhmHome.HomePage.WR.mthr?hcis=TOCGBL.LIVE&application=PHM. This deployment addressed patient facing access to clinical and administrative services for the medical center within Cayuga Health System.
MEDITECH Patient and Consumer Health Portal was configured with standard patient portal capabilities consistent with Customer Engagement software, including patient access to clinical summaries and test results, appointment management and scheduling workflows, secure messaging between patients and providers, and views for billing and prescription refill requests. Configuration work focused on consumer identity and authentication, user account provisioning, and UI placement on the public website to enable patient self service. These functional modules align with patient experience, registration, ambulatory care, and revenue cycle touchpoints.
Operational ownership and governance concentrated on clinical informatics, IT application operations, and patient access teams, with rollout targeted at Cayuga Medical Center service lines and outpatient clinics. The MEDITECH Patient and Consumer Health Portal configuration emphasized workflow integration into registration and scheduling processes and consumer communications. Ongoing maintenance was managed through the hospital IT application stack and the web channel hosting that publishes the portal for patient access.
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Lane Regional Medical Center | Healthcare | 850 | $118M | United States | Medical Information Technology | MEDITECH Patient and Consumer Health Portal | Customer Engagement | 2018 | n/a |
In 2018, Lane Regional Medical Center implemented MEDITECH Patient and Consumer Health Portal on its website. The MEDITECH Patient and Consumer Health Portal was deployed as a web-hosted, patient-facing Customer Engagement solution accessible via the LANERMC domain, providing a centralized entry point for patients to interact with the health system online.
The implementation emphasizes standard patient portal capabilities typical of Customer Engagement platforms, including secure patient authentication and identity verification, access to visit summaries and clinical information, appointment scheduling workflows, prescription renewal requests, secure messaging, and online billing access. Operational scope positions the portal as the primary patient engagement channel for the hospital's service lines, while governance centers on authentication controls, consent and privacy configuration, and portal administration for content and user lifecycle management.
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St. Joseph's/Candler | Healthcare | 3000 | $651M | United States | Medical Information Technology | MEDITECH Patient and Consumer Health Portal | Customer Engagement | 2023 | n/a |
In 2023, St. Joseph's/Candler deployed the MEDITECH Patient and Consumer Health Portal as part of a rapid MEDITECH Expanse rollout that brought more than 100 primary care and specialty physicians live with MEDITECH Expanse Ambulatory. The portal deployment is aligned with the organizations broader Customer Engagement strategy, providing a unified access point to the cloud-based patient record across ambulatory, emergency, inpatient, and oncology settings.
The implementation included MEDITECH Expanse Ambulatory and a launched implementation of Expanse Oncology alongside the MEDITECH Patient and Consumer Health Portal, delivering a mobile, personalized EHR experience and web access capability for emergency department clinicians. Emergency Departments were configured to provide web access to 46 ED physicians and 42 hospitalists, enabling clinicians to view a single cloud-based patient record. Functional capabilities emphasized in the rollout included patient portal access, ambulatory clinician workflows, oncology treatment documentation, and shared medication and visit histories across care settings.
Operational integration spanned primary care, specialty practices, hospitalists, two emergency departments, a cancer center and connected community infusion and radiation clinics, centered around the Nancy N. and J.C. Lewis Cancer & Research Pavilion. The MEDITECH Patient and Consumer Health Portal was configured to simplify cross-site access so ED clinicians can see ongoing oncology regimens and oncologists can access ED and primary care documentation, supporting coordinated clinical decision making across urban, suburban and rural service areas extending into Hilton Head, South Carolina.
Governance and rollout were accelerated from a planned year-long rolling go-live to a streamlined broad launch, a change led by executive and clinical leadership to prioritize systemwide connectivity. St. Joseph's/Candler described outcomes including reduced clinician burden through a single integrated record, improved ability to provide targeted patient-centered care, and simplified patient access by consolidating login and care management functions into the MEDITECH Patient and Consumer Health Portal.
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Healthcare | 400 | $98M | United States | Medical Information Technology | MEDITECH Patient and Consumer Health Portal | Customer Engagement | 2019 | n/a |
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Buyer Intent: Companies Evaluating MEDITECH Patient and Consumer Health Portal
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