List of Mentionlytics Media Monitoring Customers
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Since 2010, our global team of researchers has been studying Mentionlytics Media Monitoring customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mentionlytics Media Monitoring for PR and Media Communication from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mentionlytics Media Monitoring for PR and Media Communication include: Electra Hotels & Resorts Greece, a Greece based Leisure and Hospitality organisation with 350 employees and revenues of $60.0 million, Customers.ai (Formerly MobileMonkey), a United States based Professional Services organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Mentionlytics Media Monitoring, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Customers.ai (Formerly MobileMonkey) | Professional Services | 50 | $5M | United States | Mentionlytics | Mentionlytics Media Monitoring | PR and Media Communication | 2024 | n/a |
In 2024, Customers.ai (Formerly MobileMonkey) deployed Mentionlytics Media Monitoring in the United States for PR and Media Communication to measure brand awareness around its Feb 2024 Ad Universe Summit. The engagement used the standard Mentionlytics media monitoring and social listening SaaS deployment to support event-level campaign measurement for the marketing and PR function.
Mentionlytics Media Monitoring was configured to capture cross-channel mention tracking, reach estimation, engagement analytics, and alerting for campaign spikes. Configuration emphasized keyword sets tied to the Ad Universe Summit, real-time dashboards, and scheduled reporting to provide continuous visibility into brand signals.
Operational scope covered Customers.ai marketing and PR teams across the United States, with role-based access to dashboards and shared reporting workflows for campaign stakeholders. The implementation supported ongoing brand awareness tracking in addition to the summit monitoring use case.
Reported outcomes from the deployment around the Feb 2024 Ad Universe Summit included a 42% increase in mentions, a 38% increase in reach, and a 728% increase in engagement as documented in the vendor case study. The source materials document these measurement results and do not specify additional costs, risks, or governance changes.
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Electra Hotels & Resorts Greece | Leisure and Hospitality | 350 | $60M | Greece | Mentionlytics | Mentionlytics Media Monitoring | PR and Media Communication | 2022 | n/a |
In 2022 Electra Hotels & Resorts Greece implemented Mentionlytics Media Monitoring as a PR and Media Communication deployment to support hospitality marketing and reputation management across its Greek hotel group. The SaaS implementation consolidated web, social and review mentions into a unified monitoring layer for marketing and PR teams, enabling centralized visibility of guest feedback and public discourse.
The implementation configured dashboards, sentiment analysis, automated alerts and crisis detection workflows alongside enhanced reporting and team collaboration features. Mentionlytics Media Monitoring supplied social listening, mentions aggregation, sentiment scoring and real time alerting capabilities that were embedded into PR workflows to drive faster response and coordinated communications across properties.
Operational scope covered Electra Hotels & Resorts Greece marketing and public relations functions at the group level in Greece, with reporting and collaborative incident tracking emphasized in rollout design. Outcomes documented in the vendor case study include improving positive sentiment by 46.3% and increasing engagement by 22.4% in the studied period, with enhanced reporting, team collaboration and crisis alerts cited as primary functional benefits.
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