List of Microsoft 365 Business Voice Customers
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Since 2010, our global team of researchers has been studying Microsoft 365 Business Voice customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Microsoft 365 Business Voice for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Microsoft 365 Business Voice for PBX, VoiP and Phone Systems include: Slaughter and May, a United Kingdom based Professional Services organisation with 1140 employees and revenues of $862.0 million, ValuCare, a Philippines based Healthcare organisation with 300 employees and revenues of $41.0 million and many others.
Contact us if you need a completed and verified list of companies using Microsoft 365 Business Voice, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Microsoft 365 Business Voice customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Slaughter and May | Professional Services | 1140 | $862M | United Kingdom | Microsoft | Microsoft 365 Business Voice | PBX, VoiP and Phone Systems | 2020 | n/a |
In 2020, Slaughter and May deployed Microsoft 365 Business Voice to provide PBX, VoiP and Phone Systems capabilities across the firm. Microsoft 365 Business Voice is used on their website to route public inbound calls into firm reception and practice teams, and to support internal voice communications for lawyers and corporate functions.
The implementation centers on cloud telephony features typical of the PBX, VoiP and Phone Systems category, including call routing, auto attendant, voicemail and PSTN calling provisioned through the Microsoft 365 tenant. Configuration work focused on user provisioning, license assignment and voice policy configuration tied to Microsoft identity services, with business voice features surfaced to users via Microsoft Teams and client endpoints.
Operational scope covered firmwide communications for client intake, reception, practice groups and corporate support functions, with public-facing contact flows embedded on the firm website. Governance is managed through centralized Microsoft 365 administration and role based access for telephony controls, with IT owning provisioning and routing policies while practice managers coordinate on-call and team call handling.
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ValuCare | Healthcare | 300 | $41M | Philippines | Microsoft | Microsoft 365 Business Voice | PBX, VoiP and Phone Systems | 2022 | n/a |
In 2022, ValuCare implemented Microsoft 365 Business Voice as its primary telephony platform. Microsoft 365 Business Voice is used in the PBX, VoiP and Phone Systems category to centralize cloud telephony and basic unified communications for the organization.
The implementation emphasizes core telephony modules typical of the category, including cloud PBX functionality, call routing, auto attendant, voicemail and call queue handling, along with user provisioning tied to Office 365 identities. Configuration work focused on aligning Microsoft 365 Business Voice features with existing on premise infrastructure and operational workflows for voice administration and incident handling.
Operational architecture integrates Microsoft 365 Business Voice with the companys Microsoft Azure and Microsoft Office 365 admin dashboard, while coexisting with on premise infrastructure managed by the ICT team. On premise assets cited in administrative responsibility include HPE ProLiant physical servers, Windows server services DNS AD DHCP, Hyper V virtual machines, NAS SAN storage, network switches and firewall, and the existing PABX system, enabling hybrid voice continuity and central administration.
Governance and operational ownership were assigned to the ICT manager and Assistant Network Operations Supervisor, who coordinate team supervision, technical reporting, and policies for firewall and antivirus management. Implementation and ongoing operations were executed with attention to availability and audit readiness, informed by experience in ISO 9001 2015 and ISO IEC 27001 2013 surveillance audit processes.
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