List of Mitel Sky Customers
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Since 2010, our global team of researchers has been studying Mitel Sky customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mitel Sky for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mitel Sky for Collaboration include: Fieldpoint Private, a United States based Banking and Financial Services organisation with 96 employees and revenues of $27.0 million, Jobs In The Us.com, a United States based Professional Services organisation with 25 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Mitel Sky, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mitel Sky customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fieldpoint Private | Banking and Financial Services | 96 | $27M | United States | Mitel | Mitel Sky | Collaboration | 2013 | n/a |
In 2013, Fieldpoint Private deployed Mitel Sky as a cloud telephony and contact-center solution to support its private-banking client service operations. Mitel Sky, categorized under Collaboration, was integrated with Salesforce to surface CRM-connected caller screen-pops and to extend mobility for advisors across the United States.
The implementation provisioned cloud telephony and contact-center capabilities focused on CRM-driven call presentation and mobile agent access. Configuration emphasized caller screen-pop workflows tied to Salesforce records, along with standard contact-center features such as call routing and queue management to align inbound interactions with private-banking advisor workflows.
Integration scope centered on a direct Salesforce integration, creating a synchronous caller identification and record retrieval process for advisors and client-service teams. Operational coverage targeted private-banking advisors and client-facing service staff in the United States, with the deployment reducing the need for onsite telecom infrastructure and centralized telephony administration in the cloud.
Governance and process changes concentrated on embedding CRM-first call handling into advisor workflows and shifting telecom operational tasks to cloud management to lower onsite IT overhead. Reported outcomes included improved advisor preparedness and responsiveness through CRM-connected caller context and reduced onsite telecom IT overhead.
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Jobs In The Us.com | Professional Services | 25 | $3M | United States | Mitel | Mitel Sky | Collaboration | 2020 | n/a |
In 2020 Jobs In The Us.com implemented Mitel Sky to support a fully remote workforce and contact-center operations during an ownership transition. The deployment used Mitel Sky as a cloud voice platform in the Collaboration category, focused on enterprise telephony and contact-center voice handling.
The implementation provisioned cloud-hosted telephony endpoints with softphone and desk phone mobility, and configured contact-center voice handling and agent telephony capabilities to support remote agents. Configuration work emphasized unified call routing, user provisioning, and endpoint mobility to enable distributed agents and central contact-center workflow orchestration.
Mitel completed the migration in under two weeks in December 2020, executing expedited provisioning and cutover to minimize disruption during the ownership change. The Mitel Sky deployment delivered improved voice quality, enabled softphone and desk phone mobility across the organization, and reduced communications costs by approximately 15 percent.
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