List of ML Work Orders Customers
River Grove, 60171, IL,
United States
Since 2010, our global team of researchers has been studying ML Work Orders customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ML Work Orders for Facility Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ML Work Orders for Facility Management include: Lindbergh Schools, a United States based Education organisation with 752 employees and revenues of $80.0 million, North Tonawanda City Schools, a United States based Education organisation with 600 employees and revenues of $77.0 million, Jacksonville School District 117, a United States based Education organisation with 37 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using ML Work Orders, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Jacksonville School District 117 | Education | 37 | $3M | United States | Follett School Solutions | ML Work Orders | Facility Management | 2022 | n/a | In 2022 Jacksonville School District 117 implemented ML Work Orders, the Follett School Solutions application in the Facility Management category. The deployment was scoped to support the district's Illinois K–12 facilities team, with a primary focus on facilities and operations process areas across district sites. The implementation configured ML Work Orders for streamlined maintenance request intake, automated assignment workflows, and consolidated reporting. The district is rolling out ML Work Orders' Assets and Inventory modules and has begun implementing preventative maintenance protocols, using the application to formalize scheduled maintenance work and asset tracking. Operational coverage centers on facilities operations staff and school site technicians in Illinois, with workflows designed to route requests from intake through work assignment to closure and reporting. No named integrations were provided, the implementation narrative focuses on internal process orchestration within facilities and operations. Governance changes included establishing standardized request routing, accountability for work order assignment, and the introduction of preventive maintenance scheduling to replace paper based processes. Rollout sequencing prioritizes work order stabilization before full Assets and Inventory adoption to align operational procedures and auditing. Jacksonville School District 117 used ML Work Orders to reduce manual paper handling and to improve responsiveness and support for its facilities team, strengthening routine maintenance management and asset visibility in the Facility Management application. | |
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Lindbergh Schools | Education | 752 | $80M | United States | Follett School Solutions | ML Work Orders | Facility Management | 2025 | n/a | In 2025 Lindbergh Schools adopted ML Work Orders from Follett School Solutions as part of the Follett Facilities Suite to centralize facilities scheduling, maintenance, and inventory across its Missouri K through 12 district, categorizing the deployment under Facility Management. The choice positioned ML Work Orders as the district standard for work order intake and maintenance scheduling alongside ML Schedules for coordinated space and equipment booking. The implementation configured ML Work Orders to use the asset and inventory modules to tie physical assets to rooms, track repair histories, and manage consumable inventory, while ML Schedules supplied HVAC scheduling capabilities. Automated workflows were established for work order routing, status updates, and approval gates to streamline the work order lifecycle from request to close. Operational coverage focused on facilities and operations teams within the Missouri district, with asset-to-room mapping enabling technicians to identify service points and inventory locations rapidly. The deployment centralized maintenance records and consumables tracking so repairs, parts usage, and asset histories are available to cross functional teams responsible for school site operations. Governance changes included formalized workflow rules and role based assignments to support consistent dispatching and escalation, and preventive HVAC schedules to regularize maintenance windows. Rollout targeted district facilities and was structured to standardize scheduling and maintenance processes across sites within Lindbergh Schools. The implementation of ML Work Orders delivered immediate visibility into maintenance activity, automated routine work order handling, and HVAC scheduling that improved energy and operations. The district reported faster response times and reduced manual work across facilities and operations as a result of centralizing asset, inventory, and scheduling functionality. | |
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North Tonawanda City Schools | Education | 600 | $77M | United States | Follett School Solutions | ML Work Orders | Facility Management | 2021 | n/a | In 2021, North Tonawanda City Schools implemented ML Work Orders, integrating the application with ML Schedules to consolidate separate work-order and scheduling systems as a Facility Management deployment supporting facilities and operations. The deployment positioned ML Work Orders as the districts central work-order engine to coordinate event-driven maintenance and routine maintenance tasking. The implementation configured automated handoffs from event scheduling to maintenance, and established priority-based tasking workflows for custodial and maintenance staff. The district leveraged ML Work Orders for COVID-era cleaning request workflows and is in the process of adding the inventory module to better track consumables and spending, with configuration focused on tying inventory receipts and consumption to work-order records. Integration with ML Schedules is a core architectural element, enabling event schedules to trigger maintenance work orders and assign tasks to operations teams across the New York district. Operational coverage centers on facilities and operations functions, including custodial, maintenance, and site coordination, with work-order and schedule linkage streamlining cross-team coordination. Governance and process change prioritized workflow orchestration, with new procedures for automated handoffs, priority escalation, and task assignment to front-line facilities staff. Explicit outcomes include clearer priority-based tasking for staff, use of ML Work Orders during COVID cleaning workflows, and improved operational transparency through the planned inventory module and consolidated work-order records. |
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