List of msg.P&C Factory Claims Customers
Ismaning, 85737,
Germany
Since 2010, our global team of researchers has been studying msg.P&C Factory Claims customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased msg.P&C Factory Claims for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using msg.P&C Factory Claims for Insurance Claims Management include: Concordia Versicherungen, a Germany based Insurance organisation with 1109 employees and revenues of $289.0 million and many others.
Contact us if you need a completed and verified list of companies using msg.P&C Factory Claims, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The msg.P&C Factory Claims customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Concordia Versicherungen | Insurance | 1109 | $289M | Germany | msg life | msg.P&C Factory Claims | Insurance Claims Management | 2022 | n/a |
In 2022, Concordia Versicherungen implemented msg.P&C Factory Claims as a component of the msg.Insurance Suite P&C. The msg.P&C Factory Claims implementation is categorized as Insurance Claims Management and was deployed as a cloud operation from the outset using a greenfield AWL Composite approach for Concordia's composite insurance business.
The deployment included msg.P&C Factory Claims alongside core suite modules such as msg.PMQ product server, msg.Billing including intermediary current account, msg.Business Partner, msg.Workflow, msg.Digital Business Services, and msg.GDPR. Immediate claims settlement within the First Notice of Loss workflow was delivered as a front end application, while product configuration and generation were handled through msg.PMQ to support a product centric design and reduce bespoke development.
Integrations and data flows were organized around extensive API capabilities within the msg.Insurance Suite P&C. Existing products and contracts were transferred into the new AWL Composite using migration products modeled in msg.PMQ, and the platform was integrated with Concordia systems including SAP ICM and BSI CRM, plus new cross functional systems for input management, text and printing, archiving, and a new data warehouse. The msg.Health Factory is connected for cross domain use and the configuration supports future use of cloud, artificial intelligence, and IoT technologies.
The program followed a seven release rollout, running the new AWL Composite in parallel with existing systems during transition, and required sustained functional and technical resources across departments. Governance emphasized interdisciplinary teams, early involvement of Concordia employees, structured test management for quality assurance, and close collaboration with msg nexinsure as implementation partner to coordinate requirements and delivery.
Explicit outcomes stated by Concordia include increased operational efficiency, real time experiences for customers and sales partners, accelerated product development via msg.PMQ, and improved data quality to support AI use. The first release of the AWL Composite went live on April 26, 2025, launching two new products and integrating the new claims and cross functional components into Concordia's property insurance application landscape.
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