List of Net InSight Customers
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United States
Since 2010, our global team of researchers has been studying Net InSight customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Net InSight for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Net InSight for CRM include: Southeastrans, a United States based Healthcare organisation with 550 employees and revenues of $80.0 million, Verida (formerly Southeastrans), a United States based Transportation organisation with 200 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Net InSight, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Net InSight customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Southeastrans | Healthcare | 550 | $80M | United States | In-House Applications | Net InSight | CRM | 2013 | n/a |
In 2013, Southeastrans implemented Net InSight to manage Medicaid non-emergency medical transportation operations in Arkansas, deploying the Net InSight CRM to centralize trip records and operational workflows. The deployment targeted NEMT trip management and mobile automated trip-tracking to verify pick-ups and drop-offs, aligning CRM capabilities with transportation management requirements for healthcare clients.
The Net InSight implementation emphasized trip management and mobile automated trip-tracking modules, configured to capture scheduled trips, passenger details, driver assignments, and time-stamped proof of pick-up and drop-off. Net InSight was used to instrument verification workflows and case handling for exceptions, enabling the operations team to reconcile trip logs against Medicaid service requirements.
Operational coverage focused on Arkansas Medicaid NEMT programs, spanning dispatch operations, driver mobile devices that recorded automated trip-tracking, and central operations staff responsible for trip auditing and compliance. The deployment tied CRM-oriented passenger and trip records to field mobile tracking data, creating a unified record for each trip to support verification and operational oversight.
Rollout began and went live in 2013, with governance changes to incorporate automated verification into standard operating procedures and to support fraud, waste, and abuse mitigation strategies. Net InSight CRM served as the system of record for NEMT trip verification and business function coordination across dispatch, driver operations, and compliance teams.
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Verida (formerly Southeastrans) | Transportation | 200 | $30M | United States | In-House Applications | Net InSight | CRM | 2020 | n/a |
In 2020, Verida implemented Net InSight as its in-house CRM for non-emergency medical transportation operations. Net InSight is a proprietary, HIPAA compliant transportation management system built by Verida engineers to orchestrate full-service NEMT workflows and operational control.
The implementation emphasizes integrated functional modules, including comprehensive transportation scheduling and dispatch, trip reservation management, a mobile app for transportation providers, web portal interfaces, claims administration, and program integrity capabilities. Net InSight uses algorithmic provider assignment that evaluates vehicle fleet characteristics, geographic service areas by county and region, provider days and hours of availability, and published rates to assign the most cost effective and appropriate provider.
Operational coverage is centered on Verida’s NEMT broker network and client access nodes, with a client portal that exposes the same real-time data available to operations staff for both individual member views and aggregated reporting. The platform’s flexible reporting engine can produce exports and printable outputs in multiple formats, including charts, graphs, and tables, enabling streamlined reporting for each county or service region without separate reporting requests.
Governance and configuration were explicitly aligned to Medicaid fiduciary responsibilities, with program integrity and claims administration functions embedded in workflow controls to manage compliance and cost. The Net InSight deployment supports provider route and schedule optimization, reduces late and missed trips, and helps network providers meet on-time performance standards, while consolidating multiple NEMT service functions under a single CRM platform.
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