List of NicheRMS365 Customers
Winnipeg, R3A 1P6, MB,
Canada
Since 2010, our global team of researchers has been studying NicheRMS365 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NicheRMS365 for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NicheRMS365 for Document Management include: Toronto Police Service Canada, a Canada based Government organisation with 8419 employees and revenues of $1.06 billion, Department of Police, Fire and Emergency Management Tasmania, a Australia based Government organisation with 2200 employees and revenues of $287.0 million, Orange County, a United States based Government organisation with 1775 employees and revenues of $213.0 million, Ontario Provincial Police, a Canada based Government organisation with 1575 employees and revenues of $189.0 million and many others.
Contact us if you need a completed and verified list of companies using NicheRMS365, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NicheRMS365 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Department of Police, Fire and Emergency Management Tasmania | Government | 2200 | $287M | Australia | Niche Technology | NicheRMS365 | Document Management | 2023 | n/a |
In 2023, Department of Police, Fire and Emergency Management Tasmania implemented NicheRMS365 under Project Unify to centralize records and document workflows. The deployment targeted Document Management capabilities across police, fire and emergency management functions within the state agency. NicheRMS365 served as the primary document management platform to enforce information governance, standardized metadata schemas and reporting frameworks.
Implementation activities led by the Information Manager included analysis, batch data migration and structured data quality improvement to prepare operational records for the new repository. Configuration emphasized document capture, metadata normalization, search and reporting modules, retention workflow automation and audit trail functionality consistent with Document Management practices. Governance work established contemporary information management practices and strategies, operational reporting routines and an organisation wide transition to business as usual.
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Ontario Provincial Police | Government | 1575 | $189M | Canada | Niche Technology | NicheRMS365 | Document Management | 2018 | n/a |
In 2018, the Ontario Provincial Police implemented NicheRMS365 as a Document Management solution from vendor Niche Technology. NicheRMS365 serves as the primary records management system for provincial policing across Ontario, supporting occurrence reporting, investigations, and eTicketing workflows used by the OPP.
Deployment centers on centralized records storage and structured occurrence documentation with document indexing, retention policies, role based access controls and audit trails aligned to Document Management practices. Public OPP materials and the OPP 2024/2025 report explicitly cite Niche as a data source, and additional module usage for intelligence and case management is inferred from Niche and OPP documentation, positioning NicheRMS365 to support investigative case workflows and intelligence recordkeeping across provincial policing units.
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Orange County | Government | 1775 | $213M | United States | Niche Technology | NicheRMS365 | Document Management | 2024 | Nystec |
In 2024, Orange County implemented NicheRMS365 to establish a unified records management platform across multiple county and municipal law enforcement agencies in Orange County, United States. NicheRMS365 is deployed as a Document Management application to centralize incident records, case documentation, and investigative files for county public safety operations.
The implementation leverages records and case preparation modules, with module usage inferred from vendor and county communications to support intake, structured case workflows, evidence documentation, and audit trails. Configuration focused on role based access controls, retention tagging, and search indexing to enable investigative case assembly and cross-agency records retrieval.
Integrations include computer aided dispatch CAD integration to synchronize incident feeds and enhance data sharing between dispatch, patrol, and investigative units, enabling streamlined investigations across municipal and county agencies. Operational coverage spans county and municipal law enforcement agencies within Orange County, aligning recordflows from first response through case preparation and investigative follow up.
Project management support was provided by NYSTEC as named in the public announcement, and governance workstreams centered on centralized records governance, standardized access and retention workflows, and phased rollout across participating agencies. The deployment is described as enabling improved data sharing and streamlined investigations, with a public launch announced in early 2025.
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Government | 8419 | $1.1B | Canada | Niche Technology | NicheRMS365 | Document Management | 2025 | n/a |
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