AI Buyer Insights:

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Oct8ne Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
27 Micras Internacional Manufacturing 10 $1M Mexico Oct8ne Oct8ne Chatbots and Conversational AI 2020 n/a In 2020, 27 Micras Internacional implemented Oct8ne, deploying the Oct8ne chat widget on its public website. The deployment is categorized as Chatbots and Conversational AI and is targeted at handling customer facing communications for sales and support inquiries via the site. The implementation uses a web embedded JavaScript widget architecture, integrating Oct8ne into the website front end and page templates to surface conversational entry points. Functional modules deployed include real time messaging, automated response flows and human agent handover, with chat transcript capture configured to preserve conversation history for follow up. Operational scope is focused on the company website and associated customer engagement workflows, and governance of chat configuration and response content is managed by the internal team responsible for customer interactions.
5Strands Healthcare 10 $3M United States Oct8ne Oct8ne Chatbots and Conversational AI 2023 n/a In 2023, 5Strands implemented Oct8ne on its website. 5Strands implemented Oct8ne, a Chatbots and Conversational AI application, to embed a conversational interface on its public site. The deployment emphasizes a web chat widget and configured conversational workflows to handle inbound visitor questions, client intake and product inquiries. Configuration was scoped to a small internal admin group consistent with the company size, focusing on streamlined conversational flow editing and basic routing rules for staff.
A-Look Eyewear Group Of Companies Retail 20 $2M Malaysia Oct8ne Oct8ne Chatbots and Conversational AI 2022 n/a In 2022, A-Look Eyewear Group Of Companies deployed Oct8ne, implementing Chatbots and Conversational AI on its public website in Malaysia. The implementation is focused on on-site conversational customer service and guided product discovery for the company's ecommerce storefront, aligning Oct8ne with customer support and online merchandising workflows. Oct8ne's deployment consists of an embedded on-site chat widget and conversational interface that routes customer inquiries to front-line staff and supports agent-assisted responses, reflecting typical Chatbots and Conversational AI architecture for small retailers. Functional capabilities implemented include real-time chat, guided product navigation, and escalation to human agents, while integrations are limited to the public website channel as documented. Operational governance was kept lightweight with front-office staff trained to manage chat sessions and storefront conversations, and workflows adjusted to incorporate chat handling into customer service and ecommerce sales processes.
Retail 719 $105M Spain Oct8ne Oct8ne Chatbots and Conversational AI 2024 n/a
Retail 10 $1M United States Oct8ne Oct8ne Chatbots and Conversational AI 2022 n/a
Distribution 20 $2M Spain Oct8ne Oct8ne Chatbots and Conversational AI 2021 n/a
Retail 400 $50M Colombia Oct8ne Oct8ne Chatbots and Conversational AI 2024 n/a
Retail 32 $4M Spain Oct8ne Oct8ne Chatbots and Conversational AI 2020 n/a
Retail 2 $1M United States Oct8ne Oct8ne Chatbots and Conversational AI 2022 n/a
Consumer Packaged Goods 35 $3M United States Oct8ne Oct8ne Chatbots and Conversational AI 2021 n/a
Showing 1 to 10 of 315 entries

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