List of OroCRM Customers
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Since 2010, our global team of researchers has been studying OroCRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OroCRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OroCRM for CRM include: Frankfurt Airport Germany, a Germany based Transportation organisation with 19211 employees and revenues of $5.14 billion, Management Trust Holding Ag, a Austria based Banking and Financial Services organisation with 2800 employees and revenues of $750.0 million, April - Sante Prevoyance Sa, a France based Insurance organisation with 374 employees and revenues of $70.0 million and many others.
Contact us if you need a completed and verified list of companies using OroCRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OroCRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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April - Sante Prevoyance Sa | Insurance | 374 | $70M | France | Oro | OroCRM | CRM | 2015 | Synolia |
In 2015 April - Sante Prevoyance Sa implemented OroCRM to centralize multichannel customer and quote management for its motorcycle insurance business in France. OroCRM served as the CRM engine in a CRM deployment delivered with partner Synolia, establishing a single system of record for customer interactions and quote lifecycle tracking.
The implementation configured OroCRM modules to manage customer profiles, quote management workflows, and lead handling, with workflow automation used to route and prioritize incoming opportunities. Automated workflows were established to transition quotes through defined stages and to generate tasks for follow up, aligning sales and service processes around the CRM data model.
Integrations focused on call-management integration linked to OroCRM, enabling telephony events to create or update CRM records and to trigger quote-related workflows. Synolia executed the integration and configuration work, connecting the telephony stream into CRM queues and automations to support multichannel intake and contact resolution.
Operational scope was concentrated on the motorcycle insurance business in France and impacted customer service, sales intake, and quote administration functions. The project delivered with Synolia improved lead handling and enabled automated workflows and call-management integration while using OroCRM as the central CRM platform.
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Frankfurt Airport Germany | Transportation | 19211 | $5.1B | Germany | Oro | OroCRM | CRM | 2015 | Anything On Earth |
In 2015 Frankfurt Airport implemented OroCRM, using OroPlatform to build a centralized omnichannel retail portal for airport stores in Germany. OroCRM served as the CRM core to unify customer interaction data and provide omnichannel retail capabilities across digital and in-store touchpoints.
The deployment leveraged OroPlatform's CRM features, configuring a consolidated customer profile model, segmentation and campaign management workflows, and order capture capabilities to support retail transactions across channels. Configuration emphasized customer data unification and storefront orchestration, aligning CRM functionality with e-commerce and in-store point of sale workflows.
Integrations connected store ERPs, existing loyalty programs, the airport website and mobile apps to surface offers, synchronize customer accounts, and open a direct sales channel from digital properties to airport retailers. The implementation was delivered with partner AOE and the system integrator Anything On Earth, coordinating integration touchpoints between back office ERPs, loyalty systems and front-end web and mobile channels.
Operational scope covered airport retail operations in Germany and business functions including retail merchandising, customer engagement and e-commerce. The project aimed to increase engagement and to open a new sales channel, leveraging OroCRM and OroPlatform to centralize omnichannel retail management.
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Management Trust Holding Ag | Banking and Financial Services | 2800 | $750M | Austria | Oro | OroCRM | CRM | 2015 | DMK E-BUSINESS Germany |
In 2015 Management Trust Holding Ag implemented OroCRM in the CRM category across its DACH retail businesses to centralize customer data and support regional retail operations. The deployment scope covered Austria and broader Europe, with the implementation explicitly intended to consolidate customer records and extend marketing capabilities across multiple retail sites.
The OroCRM implementation centralized customer profiles and transaction histories, and was configured to handle millions of orders and voucher records as part of the customer data model. Functional capabilities included customer data management, duplicate detection logic which DMK E-BUSINESS Germany extended, and support for marketing segmentation and campaign workflows typical of a CRM implementation.
Integrations were a core part of the architecture, with OroCRM connected to Magento commerce and SAP backend systems, and linked to point of sale and other backend systems to synchronize orders, vouchers, and customer interactions. The project used commerce connector patterns to bring transactional ecommerce data into OroCRM and to feed consolidated customer views back to POS and backend processing systems.
Operational governance included a centralized CRM hub model for DACH retail operations and an implementation extension by DMK E-BUSINESS Germany that added duplicate-check logic to improve master data quality. The rollout focused on unifying customer data to improve data quality and marketing capabilities across retail business units in Austria and Europe.
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