List of Pentana DealerSocket Customers
Melbourne, 3149, VIC,
Australia
Since 2010, our global team of researchers has been studying Pentana DealerSocket customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pentana DealerSocket for Sales Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pentana DealerSocket for Sales Automation include: Larry H. Miller Group, a United States based Retail organisation with 11000 employees and revenues of $5.00 billion, Matt Castrucci Auto Group, a United States based Automotive organisation with 120 employees and revenues of $120.0 million, Spokane Hyundai, a United States based Automotive organisation with 60 employees and revenues of $70.0 million and many others.
Contact us if you need a completed and verified list of companies using Pentana DealerSocket, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pentana DealerSocket customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Larry H. Miller Group | Retail | 11000 | $5.0B | United States | Pentana Solutions | Pentana DealerSocket | Sales Automation | 2016 | n/a |
In 2016, Larry H. Miller Group deployed Pentana DealerSocket as a Sales Automation application at its Larry H. Miller Honda Boise dealership in Boise, ID. The implementation used Pentana DealerSocket to centralize CRM workflows and enable data driven prospecting aligned to sales and retention functions.
The deployment emphasized Pentana DealerSocket's RevenueRadar data-mining module alongside CRM automation capabilities, configuring automated prospect identification, targeted campaign triggers, and retention follow up workflows. Functional configuration focused on RevenueRadar data-mining and CRM automation to surface high-value sales opportunities and operationalize retention-led sales processes. Workflows were instrumented to convert data signals into automated sales outreach and service retention touch points.
The DealerSocket case study reports outcomes tied directly to RevenueRadar usage, including a 152% increase in data-mining sales and about $275,000 gross on 106 units in a year following CRM-driven process and automation improvements. Operational scope remained at the dealership level, impacting sales and service retention teams, with governance centered on CRM process changes and automated follow up sequencing.
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Matt Castrucci Auto Group | Automotive | 120 | $120M | United States | Pentana Solutions | Pentana DealerSocket | Sales Automation | 2008 | n/a |
In 2008, Matt Castrucci Auto Group implemented Pentana DealerSocket. Pentana DealerSocket, a Pentana Solutions product, was deployed as a Sales Automation CRM in parallel with DealerFire websites to unify sales and digital marketing workflows at the Dayton, OH retail group.
The implementation centralized lead management and contact records, standardizing lead capture from digital channels into the Pentana DealerSocket CRM and enabling systematic lead follow-up workflows and sales pipeline tracking. Pentana DealerSocket was configured to automate lead assignment and follow-up sequences consistent with Sales Automation best practices, improving coordination between online lead sources and store sales teams.
The deployment explicitly integrated DealerFire website outputs with Pentana DealerSocket, creating a data flow between website leads and CRM records to support marketing and sales operations. Operational coverage focused on sales and marketing functions across Matt Castrucci Auto Group retail operations in Dayton, OH, aligning digital acquisition with in-store sales processes.
Governance efforts centered on standardizing marketing-to-sales handoff and formalizing follow-up processes so leads captured via DealerFire entered consistent DealerSocket workflows. The DealerFire/DealerSocket case study reports sustained digital-marketing gains and large increases in organic traffic and conversions after adopting the DealerSocket and DealerFire stack.
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Spokane Hyundai | Automotive | 60 | $70M | United States | Pentana Solutions | Pentana DealerSocket | Sales Automation | 2018 | n/a |
In 2018, Spokane Hyundai implemented Pentana DealerSocket as its core DealerSocket CRM platform under the Sales Automation category. The rollout centralized lead management and front end sales workflows at the Spokane, Washington retail store, aligning processes from initial lead intake through deal negotiation and close.
The implementation bundled DealerSocket Desking to manage payment structures and deal configuration, DealerFire for digital merchandising, PrecisePrice for pricing configuration, and the DealerSocket CRM as the system of record. SocketCredit soft-pull functionality was enabled to support credit scoring and payment quoting without initiating immediate hard credit inquiries.
Modules were orchestrated to tighten lead to deal workflows and to improve F&I quoting, with DealerSocket CRM operationally connected to Desking, DealerFire, PrecisePrice, and SocketCredit within the dealership workflow. Operational coverage targeted sales and finance functions at the Spokane store, standardizing handoffs between internet sales, showroom sales, and F&I.
As reported by DealerSocket, Spokane Hyundai used SocketCredit soft-pull functionality to cut credit pull expenses by nearly two thirds and to streamline payment quoting, outcomes reflected in reduced credit pull costs and faster quote cycles. Governance and process changes centered on configuring soft pull credit checks inside the Sales Automation platform and embedding consistent quoting workflows into day to day sales operations.
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