List of Progress WhatsUp Gold Customers
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Since 2010, our global team of researchers has been studying Progress WhatsUp Gold customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Progress WhatsUp Gold for Network Management and Monitoring from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Progress WhatsUp Gold for Network Management and Monitoring include: Community Integrated Care United Kingdom, a United Kingdom based Non Profit organisation with 5822 employees and revenues of $226.0 million, CSAM Health Group, a Norway based Healthcare organisation with 288 employees and revenues of $38.0 million, Saudi Arabian Glass, a Saudi Arabia based Manufacturing organisation with 200 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Progress WhatsUp Gold, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Community Integrated Care United Kingdom | Non Profit | 5822 | $226M | United Kingdom | Progress Software | Progress WhatsUp Gold | Network Management and Monitoring | 2016 | NetDEF | In 2016 Community Integrated Care United Kingdom deployed Progress WhatsUp Gold, a Network Management and Monitoring application, to provide unified visibility for IT operations across its distributed sites and mobile staff in the UK. The rollout was driven by the IT and network operations team to centralize monitoring, reduce diagnostic time, and limit the need for on site troubleshooting. Progress WhatsUp Gold was configured to deliver device discovery and topology mapping, real time performance dashboards, and alerting workflows to support incident triage and network fault isolation. Configuration emphasized consolidated dashboards and automated notification rules to enable rapid fault identification and remote diagnostics consistent with Network Management and Monitoring best practices. The solution was selected and installed via long term reseller NetDEF, and operational ownership was assigned to the charity's network operations team with direct handoff to the helpdesk for first line incident handling. Progress WhatsUp Gold provided a single pane of glass for monitoring across the charity's distributed estate and mobile worker connectivity. Governance centered on central monitoring ownership and integration of alert streams into helpdesk processes, enabling the support organization to escalate fewer incidents to on site interventions. The deployment produced faster fault identification, reduced diagnostic time, avoided on site visits, and delivered lower support costs for the charity's helpdesk. | |
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CSAM Health Group | Healthcare | 288 | $38M | Norway | Progress Software | Progress WhatsUp Gold | Network Management and Monitoring | 2018 | Advanced Cyber Solutions | In 2018, CSAM Health Group migrated IT and network operations in the Nordics to Progress WhatsUp Gold. The deployment used Progress WhatsUp Gold, a Network Management and Monitoring application, to meet 99.8%+ availability SLAs for critical eHealth and emergency services systems across CSAM Health infrastructure. The implementation restored and extended dashboard and reporting functionality, and included configuration of category-standard capabilities such as topology mapping, performance monitoring, alerting, and centralized reporting to support SLA tracking. Progress WhatsUp Gold was configured to improve monitoring responsiveness and monitoring performance for key networked medical and emergency systems. The migration was executed with implementation partner Advanced Cyber Solutions, which delivered the 2018 edition rollout and handover to CSAM Health Group IT operations. Governance changes included formalized incident workflows and monitoring ownership inside network operations to align escalation and remediation processes with the stated SLA requirements. | |
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Saudi Arabian Glass | Manufacturing | 200 | $30M | Saudi Arabia | Progress Software | Progress WhatsUp Gold | Network Management and Monitoring | 2015 | n/a | In 2015, Saudi Arabian Glass deployed Progress WhatsUp Gold for Network Management and Monitoring. The IT and network operations team implemented Progress WhatsUp Gold to monitor plant routers and switches across its Jeddah manufacturing and warehouse sites, establishing a consolidated monitoring layer for the production network. Progress WhatsUp Gold was configured for proactive discovery and continuous device monitoring, providing device inventory and topology visualization, alerting and fault detection to support troubleshooting workflows. The implementation emphasized automated discovery and monitoring of infrastructure elements typical of Network Management and Monitoring tools, enabling operations to isolate faults and prioritize remediation. Monitoring coverage was scoped to onsite network infrastructure and operated by SAGCO's network operations team, with monitoring outputs integrated into maintenance and incident response processes. Governance centered on monitoring driven troubleshooting and maintenance workflows to support continuous production operations at the Jeddah sites. As a result SAGCO identified failing devices and cables, reduced downtime and improved overall network performance. |
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