List of Quaere Samwaad Customers
Lucknow, 226010,
India
Since 2010, our global team of researchers has been studying Quaere Samwaad customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Quaere Samwaad for Citizen Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Quaere Samwaad for Citizen Engagement include: Quality Chemical Industries Uganda, a Uganda based Life Sciences organisation with 580 employees and revenues of $71.0 million, Kanpur Smart City India, a India based Government organisation with 60 employees and revenues of $30.0 million, Mahatma Gandhi Kashi Vidyapith India, a India based Education organisation with 500 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Quaere Samwaad, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Quaere Samwaad customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Kanpur Smart City India | Government | 60 | $30M | India | Quaere eTechnologies | Quaere Samwaad | Citizen Engagement | 2020 | n/a |
In 2020, Kanpur Smart City India implemented Quaere Samwaad, a Citizen Engagement application provided by Quaere eTechnologies. Deployment included a Virtual Civic Center delivered as a mobile app and a website to enable citizen service requests and complaint registration across Uttar Pradesh, India, surfacing citizen services and e-governance workflows through the city portal and mobile channels.
Quaere Samwaad Information Management System for citizen engagement and complaint and workflow management was used to capture, route, and track service requests, including complaint registration, case assignment, status updates, and resolution tracking. The architecture centered on web front ends and mobile clients connected to a centralized complaint workflow engine and information management back end, enabling municipal departments to receive and action requests through assigned workflows, with operational coverage across Kanpur municipal service units and the city portal and governance focused on information management and workflow orchestration to support e-governance processes.
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Mahatma Gandhi Kashi Vidyapith India | Education | 500 | $10M | India | Quaere eTechnologies | Quaere Samwaad | Citizen Engagement | 2019 | n/a |
In 2019, Mahatma Gandhi Kashi Vidyapith implemented Quaere Samwaad to support Citizen Engagement for university online services. Quaere eTechnologies delivered website and mobile app work to enable student portals, grievance and request handling, addressing education and student services needs in Varanasi, India.
The Quaere Samwaad application was configured to provide information management and citizen engagement workflows, adapted to intake and route student service requests and grievance redressal. Functional modules described by the vendor and evident in the engagement include grievance and request intake, ticket tracking and status updates, portal-facing student interfaces, and mobile access for on-the-go submissions and notifications.
Operational coverage focused on student services and administrative units that manage student requests and complaints, with workflow orchestration spanning submission, case management and communication back to students. Governance and rollout emphasis was on aligning web and mobile touchpoints with existing campus support processes, embedding Quaere Samwaad information management capabilities into the university student service lifecycle.
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Quality Chemical Industries Uganda | Life Sciences | 580 | $71M | Uganda | Quaere eTechnologies | Quaere Samwaad | Citizen Engagement | 2022 | n/a |
In 2022, Quality Chemical Industries Uganda implemented Quaere Samwaad as a Citizen Engagement application to centralize stakeholder engagement and information management for the pharmaceutical manufacturer based in Uganda. Quaere eTechnologies delivered a corporate website and a companion mobile application as part of the deployment, positioning Quaere Samwaad as the primary front door for external and internal stakeholder interactions.
Implementation centered on typical Citizen Engagement capabilities, including content management for corporate news and announcements, structured stakeholder communications, a document repository for regulatory and product information, and mobile-enabled notifications and feedback capture. Configuration emphasized role based content workflows, publishing approvals, and mobile content synchronization to support both web and app channels.
Operational coverage focused on corporate communications and stakeholder relations teams within Quality Chemical Industries Uganda, using the solution to manage external stakeholder touchpoints and internal information flows across the organization. Governance established publishing owners, approval gates, and content lifecycle processes to maintain consistent messaging and support regulatory information handling, with a phased rollout to stakeholder groups and company teams.
Quaere Samwaad was deployed on a web plus mobile architecture to support multi-channel engagement and ongoing content operations. The implementation created a centralized information management pathway for stakeholder engagement while aligning functional capabilities to corporate communications and regulatory information workflows.
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