List of Realtime CRM Customers
Cambridgeshire, CB4 0WS,
United Kingdom
Since 2010, our global team of researchers has been studying Realtime CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Realtime CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Realtime CRM for CRM include: Gsl Dardan, a United Kingdom based Professional Services organisation with 500 employees and revenues of $144.0 million, First Ascent Group, a United Kingdom based Professional Services organisation with 10 employees and revenues of $1.0 million, Home-Start Cambridgeshire United Kingdom, a United Kingdom based Non Profit organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Realtime CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Realtime CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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First Ascent Group | Professional Services | 10 | $1M | United Kingdom | Cambridge Software | Realtime CRM | CRM | 2017 | n/a |
In 2017, First Ascent Group implemented Realtime CRM as a bespoke CRM and operations platform originating in the Cambridge Software lineage and now represented by Kinabase. The Realtime CRM deployment centralized CRM, project and finance workflows across the business, unifying customer records and creating consolidated operational visibility and automation.
The implementation configured core CRM capabilities including contact and opportunity management, project management workflows, and finance workflow orchestration, combined with automation rules and centralized dashboards to support sales, delivery and finance business functions. Vendor documentation positions Kinabase as the successor to RealtimeCRM, so mapping this customer to the Realtime CRM lineage is an informed inference based on the vendor published customer story.
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Gsl Dardan | Professional Services | 500 | $144M | United Kingdom | Cambridge Software | Realtime CRM | CRM | 2024 | n/a |
In 2024, Gsl Dardan implemented Realtime CRM to introduce CRM capabilities across its United Kingdom operations, aligning customer records with finance and expense workflows. The project used Cambridge Software’s Realtime CRM lineage as the implementation basis, with Kinabase cited as the successor product informing functional expectations for CRM and finance integration.
The implementation emphasized CRM and finance/expense automation modules consistent with Realtime CRM-era functionality. Configuration work focused on centralising expense claim submission, automating validation and approval steps, and standardising the data captured for finance processing, enabling a unified customer and transaction record within the CRM.
Operational coverage targeted Dardan’s UK finance administration and operational teams, consolidating expense processes and routine finance tasks within the CRM platform. Governance changes included standardised claim templates and enforced workflow controls to provide consistent validation and an auditable trail for expense transactions.
The Kinabase case study was used to infer outcomes for the Realtime CRM-era deployment, noting savings of roughly a full workday per month in finance administration and a standardised approach to expense claims. Realtime CRM, classified as CRM, therefore served as the central system for customer-facing records and the finance-related expense workflow standardisation at Gsl Dardan.
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Home-Start Cambridgeshire United Kingdom | Non Profit | 10 | $1M | United Kingdom | Cambridge Software | Realtime CRM | CRM | 2023 | n/a |
In 2023 Home-Start Cambridgeshire implemented Realtime CRM in the CRM category by configuring the Kinabase platform, which evolved from RealtimeCRM and Cambridge Software. The deployment replaced paper and spreadsheet processes with configured CRM, case management, and reporting modules, eliminating paper workflows and saving the equivalent of one full FTE. Implementation concentrated on configurable contact records, case notes, referral tracking, and standard reporting to support client intake and ongoing casework.
The Kinabase implementation used role based access and workflow configuration to centralize client records across caseworkers and administrative staff, creating a single source for case management and outcome reporting. The public case study cites Kinabase and this deployment is attributed to the Realtime CRM lineage from Cambridge Software, aligning CRM category capabilities to Home-Start Cambridgeshire business functions such as client intake, caseworker operations, and management reporting. Governance work included defining user roles, standardizing data fields, and establishing reporting cadence to replace manual documentation and support consistent case workflows.
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Buyer Intent: Companies Evaluating Realtime CRM
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