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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Seel Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Ben Amun Co Retail 40 $5M United States Seel Seel Platform Returns Management 2023 n/a
In 2023 Ben Amun Co implemented Seel Platform for Returns Management on its website, deploying a customer-facing return initiation flow embedded in the storefront. The deployment is explicitly web channel centric, providing an online returns portal that allows shoppers to request authorizations and track return status directly through the Ben Amun website. Seel Platform for Returns Management is configured to manage standard returns workflows, including return merchandise authorization issuance, label generation, status tracking, and configurable routing rules for refunds and exchanges. Configuration work focused on a compact admin console appropriate for a 40 person retailer, enabling customer service and operations staff to process RMAs, apply standardized reason codes, and manage reverse logistics tasks from a single interface. Operational coverage is limited to e-commerce returns and the retail operations that support them, impacting customer service, fulfillment, and inventory reconciliation processes. Governance included a phased rollout to the online channel, staff training on new return workflows, and formalized return processing procedures to align customer service and warehouse handling with the Seel Platform implementation.
Berle Manufacturing Co Distribution 10 $1M United States Seel Seel Platform Returns Management 2023 n/a
In 2023 Berle Manufacturing Co implemented Seel Platform on its website for Returns Management to support customer-initiated returns and centralized processing. The deployment of Seel Platform is explicitly web-facing, embedding returns workflows directly into Berle Manufacturing Co website checkout and post-purchase flows. The implementation configures core Returns Management capabilities including an online returns portal for customer RMA requests, automated return authorization workflows, shipping label generation, and return status tracking. Configuration is sized for a small organization, with streamlined policy templates, refund and credit handling rules, and basic inventory reconciliation routines to update fulfillment records. Operational coverage centers on e-commerce and customer service functions, with the Seel Platform handling intake on the public site and routing cases to a small internal operations team for disposition and restocking. Governance is implemented through admin-level configuration screens, role based access control for return approvals, and policy enforcement controls embedded in the portal, supporting a single phase go live on the company website and internal user onboarding.
Distacart Germany Retail 63 $5M Germany Seel Seel Platform Returns Management 2025 n/a
In 2025, Distacart Germany deployed Seel Platform on its website to operationalize Returns Management for its ecommerce channel. The implementation exposes the Seel Platform returns portal on Distacart Germany's storefront to capture RMA initiation, label issuance, and status tracking directly within the customer journey. This deployment scope centers on online order returns and the customer facing return experience for Distacart Germany's retail operations. Seel Platform was configured to deliver core Returns Management capabilities including a returns portal, RMA lifecycle management, automated refund routing, label generation, and return analytics. Configuration and workflow design targeted customer service and warehouse operations to standardize returns handling and support reverse logistics decision flows. Governance focused on process ownership by customer service and operations teams, with the rollout embedded into checkout and post purchase workflows on the website to ensure operational consistency.
Emmelle Couture Retail 10 $1M United States Seel Seel Platform Returns Management 2022 n/a
In 2022, Emmelle Couture deployed Seel Platform for Returns Management on their website. The Seel Platform is embedded in the retailer's storefront to provide a customer facing returns portal and to orchestrate return authorizations and workflows. Configuration centered on standard Returns Management capabilities typical for retail, including self service returns portal, return merchandise authorization workflows, automated shipping label generation, refund and exchange routing, and reason capture for returns analytics. Implementation emphasized lightweight administration for a 10 person organization, with role based access controls for customer service staff and configurable return policies within Seel Platform. Integration is implemented through the public website, where Seel Platform captures order identifiers and customer inputs to validate and create return requests, and routes tickets into the retailer's customer service workflow. Operational scope covered ecommerce and customer service functions in the United States, with centralized policy management and staff workflows configured in Seel Platform to triage returns and process authorizations.
Garmentory Retail 10 $1M United States Seel Seel Platform Returns Management 2023 n/a
In 2023 Garmentory deployed Seel Platform as its Returns Management solution on its consumer-facing website. The Seel Platform implementation uses an embedded returns portal to capture return requests, manage return authorizations, and surface pre-paid label generation and returns policy controls to customers. Functional modules implemented include returns intake and RMA workflows, refund and exchange routing, and customer notifications for shipment tracking and disposition status. This configuration places Seel Platform at the center of Garmentory Returns Management and customer-facing returns handling. Operationally the deployment connects the website returns portal to Garmentory merchant admin interfaces used by customer service and fulfillment teams, enabling order lookup, manual dispositioning, and case handling. Governance was established through role-based access in the Seel Platform admin console and configured return workflows that enforce policy and routing rules across refund and exchange paths. The implementation focuses on streamlining customer service and fulfillment workstreams while embedding Seel Platform into the online purchase lifecycle.
Government 10 $1M United States Seel Seel Platform Returns Management 2022 n/a
Retail 15 $2M Canada Seel Seel Platform Returns Management 2024 n/a
Manufacturing 10 $1M United States Seel Seel Platform Returns Management 2022 n/a
Professional Services 10 $1M Philippines Seel Seel Platform Returns Management 2023 n/a
Professional Services 10 $1M United States Seel Seel Platform Returns Management 2022 n/a
Showing 1 to 10 of 21 entries

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FAQ - APPS RUN THE WORLD Seel Platform Coverage

Seel Platform is a Returns Management solution from Seel.

Companies worldwide use Seel Platform, from small firms to large enterprises across 21+ industries.

Organizations such as UGREEN United States, TWOPAGES Curtains, Relx International, SHARGE and Tnt Canada are recorded users of Seel Platform for Returns Management.

Companies using Seel Platform are most concentrated in Manufacturing and Retail, with adoption spanning over 21 industries.

Companies using Seel Platform are most concentrated in United States, China and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Seel Platform across Americas, EMEA, and APAC.

Companies using Seel Platform range from small businesses with 0-100 employees - 90.48%, to mid-sized firms with 101-1,000 employees - 9.52%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Seel Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Seel Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Returns Management.