List of Servify Customers
Mumbai, 400 093,
India
Since 2010, our global team of researchers has been studying Servify customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Servify for Product Lifecycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Servify for Product Lifecycle Management include: Samsung Canada, a Canada based Manufacturing organisation with 750 employees and revenues of $1.20 billion, Oneplus India, a India based Retail organisation with 1100 employees and revenues of $500.0 million, Hmd Global India, a India based Manufacturing organisation with 200 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using Servify, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Servify customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Hmd Global India | Manufacturing | 200 | $200M | India | Servify | Servify | Product Lifecycle Management | 2018 | n/a |
In 2018 Hmd Global India partnered with Servify to deploy Servify as its Product Lifecycle Management solution to deliver insurance and extended warranty plans for Nokia smartphones across India. The deployment targeted after sales and product lifecycle management workflows, covering accidental damage, liquid damage, and extended warranty options for retail and online customers. The Servify implementation provisioned device protection and warranty management modules and established online activation workflows to enroll devices at point of sale or post purchase.
Functional configuration emphasized warranty lifecycle orchestration, policy issuance, entitlement verification, and claims intake automation consistent with Product Lifecycle Management practices. Operational ownership rested with Hmd Global Indias after sales and customer care teams, enabling centralized administration of protection plans and activation channels. The deployment improved post purchase protection availability for Nokia customers in India.
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Oneplus India | Retail | 1100 | $500M | India | Servify | Servify | Product Lifecycle Management | 2016 | n/a |
In 2016 OnePlus India partnered with Servify to launch the OnePlus Care app using Servify as its Product Lifecycle Management application. The implementation focused on after sales and product lifecycle management for OnePlus devices across India, aiming to provide in app self diagnosis, repair logistics and protection plan enrollment.
Servify's protection plan activation and service request modules powered the OnePlus Care experience, enabling in app activation of complementary accidental damage protection plans and customer initiated service requests. The configuration included self diagnosis flows that triaged device issues and orchestrated doorstep pickup and drop repair logistics. Claims processing and service request orchestration were instrumented to route cases to field service operations across major Indian metros.
The deployment impacted after sales, service operations and customer support teams, centralizing orchestration of warranty and protection plan workflows within the Product Lifecycle Management application. Rollout and governance emphasized end to end claims flows, activation controls and service request SLAs to standardize repair logistics and protection plan enrollment across urban service regions. One explicit outcome was the offer of a complementary accidental damage protection plan for OnePlus 3 users as part of the OnePlus Care launch.
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Samsung Canada | Manufacturing | 750 | $1.2B | Canada | Servify | Servify | Product Lifecycle Management | 2022 | n/a |
In 2022, Samsung Canada implemented Servify as a Product Lifecycle Management solution to enable and manage Samsung Care+ for Business in Canada. The deployment concentrated on after-sales program administration and product lifecycle management across Samsung Canada, providing nationwide enterprise coverage for device protection and service programs.
Servify's device protection, claims management and contract management modules were configured to digitalize the claims journey and automate claims adjudication workflows. The implementation encompassed entitlement verification, claims intake automation and contract lifecycle handling to support warranty and protection plan operations within the Servify application.
The Servify implementation integrated with Samsung authorized repair partners to orchestrate repair fulfillment and service handoffs, positioning Servify as the central administration layer for Samsung Care+ program management. Governance was adjusted to centralize program administration and standardize claims workflows and vendor handoffs across regions in Canada, aligning after-sales operations and product lifecycle processes under the Product Lifecycle Management platform.
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