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List of SEWANxt Claims Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Agriculture Insurance Co. of India Insurance 450 $90M India In-House Applications SEWANxt Claims Management Insurance Claims Management 2018 n/a
In 2018, Agriculture Insurance Co. of India implemented SEWANxt Claims Management, a next-generation core insurance solution built in-house by its Software Development Group. SEWANxt Claims Management is deployed as an end-to-end Insurance Claims Management platform that underpins AIC’s delivery of flagship Government of India schemes including Pradhan Mantri Fasal Bima Yojana and the Restructured Weather-Based Crop Insurance Scheme, and automates processes for over 70 variants of agriculture, allied and livestock insurance products including programs under the National Livestock Mission and the National Fisheries Development Programme. The implementation comprises three integrated components, the SEWANxt Portal, the Field Operations Remote Monitoring Android mobile app known as FORM, and the SARUS Android mobile app, providing modular capabilities across underwriting, claims processing, financial management, grievance redressal, and legal and internal audit compliance. SEWANxt implements smart enrolment workflows using identity documents such as Aadhaar, PAN, driving licence and voter ID for de-duplication, a biometric muzzle recognition capability for livestock authentication, and field data capture with geo-tagged, timestamped claim reporting and digital field inspection tools. Architecturally the platform exposes an open API ecosystem to enable secure, real-time integration with external services explicitly including Bharat Bill Payment System, DigiLocker, CSC e-Governance Services and Central KYC for identity verification. The platform also embeds automated loss assessment using satellite imagery and remote sensing combined with digital inspection, and supports an integrated digital payments stack for premium collection via UPI, net banking, credit and debit cards and personalized payment links, with claim disbursements routed through Direct Benefit Transfer. Governance and operational orchestration are managed within AIC’s Software Development Group, with SEWANxt instrumenting field operations monitoring and end-to-end workflow automation for onboarding, claim intimation, survey and settlement. The configuration centralizes compliance functions for grievance redressal and legal and internal audit, enabling consistent process controls across program deployments and field teams. SEWANxt demonstrates significant operational scale, processing 50 million data records annually and delivering traceability features such as biometric muzzle recognition to reduce fraud risk and geo-tagged field reporting to improve claim auditability. The platform was recognized as Technology Initiative of the Year, and SEWANxt Claims Management remains the central Insurance Claims Management system driving AIC’s digital underwriting and claims operations.
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FAQ - APPS RUN THE WORLD SEWANxt Claims Management Coverage

SEWANxt Claims Management is a Insurance Claims Management solution from In-House Applications.

Companies worldwide use SEWANxt Claims Management, from small firms to large enterprises across 21+ industries.

Organizations such as Agriculture Insurance Co. of India are recorded users of SEWANxt Claims Management for Insurance Claims Management.

Companies using SEWANxt Claims Management are most concentrated in Insurance, with adoption spanning over 21 industries.

Companies using SEWANxt Claims Management are most concentrated in India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SEWANxt Claims Management across Americas, EMEA, and APAC.

Companies using SEWANxt Claims Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of SEWANxt Claims Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SEWANxt Claims Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Claims Management.