List of Shiptheory Platform Customers
Bristol, BS1 2LZ,
United Kingdom
Since 2010, our global team of researchers has been studying Shiptheory Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Shiptheory Platform for Shipping Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Shiptheory Platform for Shipping Management include: PetShop UK, a United Kingdom based Retail organisation with 79 employees and revenues of $30.0 million, Jimmy's Iced Coffee UK, a United Kingdom based Consumer Packaged Goods organisation with 38 employees and revenues of $27.0 million, Scrub Daddy, a United States based Retail organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Shiptheory Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Shiptheory Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Jimmy's Iced Coffee UK | Consumer Packaged Goods | 38 | $27M | United Kingdom | Shiptheory | Shiptheory Platform | Shipping Management | 2022 | n/a |
In 2022, Jimmy's Iced Coffee UK implemented Shiptheory Platform to centralize shipping automation within its Shipping Management operations. The Shiptheory Platform automates carrier selection and booking across the company’s eCommerce fulfilment flows, applying rule-based logic to choose between carriers such as DHL and DPD to optimize cost and service tradeoffs.
The implementation configured Shiptheory’s rules engine to perform rate-shopping, automated booking, and label generation, orchestrating shipments from order capture through carrier handoff. Configuration work focused on carrier-selection rules tied to cost and service criteria, automated documentation and tracking, and the operationalization of standard shipping workflows for fulfilment staff.
Shiptheory Platform was embedded into Jimmy’s eCommerce fulfilment workflows to surface carrier options at the order line and to push bookings to carrier APIs where available for DHL and DPD. The deployment targeted United Kingdom fulfilment operations and impacted shipping, warehouse fulfilment, and customer service functions by centralizing carrier decisioning.
Operational governance assigned rule ownership to the operations team with iterative updates to carrier-selection logic based on carrier performance and cost considerations. The Shiptheory case study explicitly reports that carrier-selection automation reduced shipping costs and improved operational efficiency for Jimmy’s fulfilment flows in the UK.
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PetShop UK | Retail | 79 | $30M | United Kingdom | Shiptheory | Shiptheory Platform | Shipping Management | 2016 | n/a |
In 2016 PetShop UK implemented the Shiptheory Platform for Shipping Management, deploying a solution focused on ecommerce fulfilment and UK operations. The rollout positioned the Shiptheory Platform as the central shipping orchestration layer for order dispatch and shipment lifecycle management across the retailer's distribution workflows.
Shiptheory Platform was configured to automate carrier assignment, label printing, and return tracking, aligning shipping rules to parcel characteristics and service level requirements. The implementation leveraged the platform's shipment automation and label generation capabilities to enable batch processing and reduce manual intervention in packing and dispatch.
Shiptheory integrated with NetSuite to automatically assign carriers, print labels and return tracking information into NetSuite, enabling PetShop to process around 3,000 parcels per day. That integration established NetSuite as the order record of origin while Shiptheory Platform acted as the execution engine for shipping, preserving order and tracking fidelity across fulfilment operations.
Operational governance centralized shipping rules, label generation, and carrier selection within the fulfilment and operations function, reducing handoffs between teams. The Shiptheory case study reports labour savings, citing an equivalent cost saving of over £10,000 as a direct outcome of the implementation.
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Scrub Daddy | Retail | 50 | $5M | United States | Shiptheory | Shiptheory Platform | Shipping Management | 2021 | n/a |
In 2021, Scrub Daddy implemented the Shiptheory Platform to centralize Shipping Management for its eCommerce operations. The implementation automated order ingestion from WooCommerce and orchestrated label creation and carrier routing to UPS, targeting the US eCommerce and fulfilment team.
Configuration emphasized order-to-label fulfilment workflows, automated parcelization and box assignment logic to remove manual package decisions, and automated label generation for UPS shipments. Shiptheory Platform produced ready-to-ship UPS labels directly from WooCommerce orders and enforced carrier routing rules, eliminating manual box assignment and saving the eCommerce and fulfilment team several days during volume spikes in the United States. Governance focused on operationalizing the automation within the eCommerce and fulfilment team, converting manual steps into exception workflows and updating packing procedures.
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