AI Buyer Insights:

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Smokeball Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Burch Shepard Family Law Group Professional Services 25 $4M United States Smokeball Smokeball Case Management 2021 n/a
In 2021, Burch Shepard Family Law Group implemented Smokeball as its Case Management platform. The Newport Beach, California firm of 25 employees, focused exclusively on family law, adopted Smokeball to centralize high-volume case workflows and enable remote access for attorneys and staff. Before Smokeball, the practice managed matters using Microsoft Word and scattered files, which constrained access in court and created administrative friction. Smokeball provides cloud-based document automation, integrated document storage, matter-linked timekeeping and TemplateLab driven document assembly, with AutoTime for automated time capture to support the firm’s volume practice. The implementation also incorporates Archie AI inside Smokeball to summarize deposition transcripts and accelerate legal research, and Smokeball’s mobile application plus Microsoft email integration to keep matter communications and documents accessible from court or offsite. Operational integrations include RingCentral for automatic call tracking and billable activity capture, which links telephony events to matters for consistent time and billing records. Governance and process shifts centered on centralized file management, workflow automation, and a collaborative operating model championed by Partner Courtney Shepard to reduce administrative bottlenecks. Burch Shepard Family Law Group reports that Smokeball has improved efficiency and time management, allowing the team to handle more cases without sacrificing client care, and the firm attributes these operational changes to increased productivity and profitability.
Chuck Franklin Law Professional Services 10 $1M United States Smokeball Smokeball Case Management 2024 n/a
In 2024 Chuck Franklin Law deployed Smokeball as its Case Management application to support criminal defense, personal injury, and civil litigation workflows. The implementation established Smokeball and its integrated Archie AI as the primary matter management and productivity layer for a small Arizona litigation practice based in Scottsdale, with paralegals and attorneys relying on the platform for day to day case work. The Smokeball deployment centered on core case management capabilities, including centralized document processing, case history consolidation, and matter specific automation. The firm configured customizable intake forms tailored to personal injury and litigation matters, enabled automated time tracking to capture paralegal and attorney activity for billing and workload visibility, and adopted Archie AI as a persistent matter assistant for research, drafting, and review tasks. Integrations were implemented to connect email and external research sources into the case record, notably Outlook integration to attach emails to relevant matters and a LawY integration that supports legal research within the Smokeball environment. Operational coverage emphasized collaborative workflows, with paralegals Sydney Ross and Kiana Kaye using Smokeball and Archie to onboard new staff to matters, consolidate medical records and evidence, and prepare timelines and motions across active cases. Governance focused on embedding Archie AI into daily processes rather than creating a separate tool silo, which changed how work handoffs and peer review occurred within the small team. Reported outcomes from the firm include substantial time savings, with Archie reducing work time across research, drafting, and review by about 30 to 50 percent and enabling the team to cut routine case preparation time roughly in half, while improving the speed of document review and matter onboarding.
Curcio & Casciato Professional Services 10 $2M United States Smokeball Smokeball Case Management 2023 n/a
In 2023, Curcio & Casciato implemented Smokeball as their Case Management application for their Chicago personal injury practice. The firm operates with 10 employees and manages roughly 190 active files, positioning Smokeball as the central case management system that anchors daily operations and task orchestration. The deployment emphasized Smokeball document automation, stage-based case tracking, and triggered task workflows. Document automation standardizes letterhead and formatting so staff assemble letters by entering the body text only, a process the firm reports shortened from twenty to twenty-five minutes to no more than two minutes. Stages provide high-level oversight across 190 files, and rule-driven workflows generate assigned tasks when specific pleadings or documents are received, enabling consistent case progression without manual triage. Operational capabilities implemented include automated email saving and generation, centralized document assembly, and consolidated electronic file handling, with Smokeball described by firm leadership as an unnamed paralegal that enables staff to work independently and accurately. The configuration reduced printing and paper waste, allowed downsizing of a large file room, and changed daily user behavior so attorneys and long-tenured staff access and act on case content more quickly. Rollout combined hands-on onboarding support from an onboarding specialist with continuous refinement of templates, stages, and workflows to accelerate case movement. The implementation touched core business functions including case intake, document production, task assignment, and case oversight, and the firm reports improved operational efficiency and enhanced client satisfaction as explicit outcomes.
Gillespie Law Group Professional Services 10 $1M United States Smokeball Smokeball Case Management 2023 n/a
In 2023, Gillespie Law Group implemented Smokeball Case Management. The 10-person United States probate and family law practice adopted Smokeball to support a planned intake of a mentor's practice, pursue a paperless office, and centralize case workflows across attorneys and support staff. Smokeball Case Management was configured to emphasize document generation and workflow automation, with attorneys building case-specific workflows at intake, embedding triggering dates, and using reusable document templates and default motions. The firm reports using Smokeball document generation for pleadings and motions, citing examples of producing a default motion in less than a minute and completing a motion plus order in under five minutes, and the application’s task list surfaces workflow-driven actions for day-to-day docketing and calendar control. The implementation includes a named integration with InfoTrack, which the firm uses to automate filing-related actions and reduce manual follow up, and Smokeball’s workflow triggers populate task lists and deadlines that are visible to the small-office team. Operational coverage is firm-wide within Gillespie Law Group, affecting attorneys and administrative staff and supporting expansion without immediate headcount increases. Governance practices center on attorney-driven workflow templates and document configuration at case creation, which shifted responsibility for deadline setup from manual calendar entry to system-driven triggers and tasks. Reported outcomes from the firm include reduced paper handling, fewer missed deadlines, lower administrative stress, and increased confidence to grow the practice while relying on Smokeball for core case management and automation.
Mizar Law Professional Services 10 $1M United States Smokeball Smokeball Case Management 2020 n/a
In 2020, Mizar Law implemented Smokeball as its Case Management application to support core matter intake and firm operations. The deployment centers on day to day use by a Legal Secretary based in Upland, CA who creates new matters in Smokeball with accurate client contact information, attorney hourly rates, insurance adjuster contact details, and court information, and who prepares filings, correspondence, and court documents as part of routine case administration. Smokeball is used for matter creation, electronic file maintenance, calendaring of depositions hearings site inspections and client meetings, and time and expense capture using Smokeball Billing to generate monthly invoices. The firm also uploads invoices into Legal-X and Counsel Go for client submission and performs light case law research using West Law Thomson Reuter, reflecting explicit integrations and tool usage in the workflow. Governance and process changes include standardized intake data capture, disciplined electronic file organization of all incoming and outgoing pleadings and correspondence, and a billing cycle that includes invoice generation and follow up on past due account balances, aligning Mizar Law Smokeball Case Management with the firm’s matter management billing and calendaring functions.
Professional Services 15 $2M United States Smokeball Smokeball Case Management 2022 n/a
Professional Services 30 $5M United States Smokeball Smokeball Case Management 2021 n/a
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FAQ - APPS RUN THE WORLD Smokeball Coverage

Smokeball is a Case Management solution from Smokeball.

Companies worldwide use Smokeball, from small firms to large enterprises across 21+ industries.

Organizations such as The Employment Law Solution, Burch Shepard Family Law Group, Curcio & Casciato, Strohman Ford Attorneys and Mizar Law are recorded users of Smokeball for Case Management.

Companies using Smokeball are most concentrated in Professional Services, with adoption spanning over 21 industries.

Companies using Smokeball are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Smokeball across Americas, EMEA, and APAC.

Companies using Smokeball range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Smokeball include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Smokeball customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Case Management.