List of SoftExpert BPM Customers
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Since 2010, our global team of researchers has been studying SoftExpert BPM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SoftExpert BPM for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SoftExpert BPM for Business Process Management include: Ctg Brasil Brazil, a Brazil based Utilities organisation with 800 employees and revenues of $1.08 billion, Simoldes Plastics Portugal, a Portugal based Manufacturing organisation with 2700 employees and revenues of $700.0 million, Grupo Bom Jesus Brazil, a Brazil based Construction and Real Estate organisation with 25 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using SoftExpert BPM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ctg Brasil Brazil | Utilities | 800 | $1.1B | Brazil | SoftExpert Software | SoftExpert BPM | Business Process Management | 2017 | n/a |
In 2017, CTG Brasil deployed SoftExpert BPM across its power generation division. The implementation used SoftExpert BPM in the Business Process Management category to centralize and automate activities across Health & Safety, Environment, IMS, Asset Management, Engineering, Operations and Maintenance, and Civil Engineering and Dam Safety.
The deployment focused on workflow orchestration, action management, portals and dashboards, and performance monitoring, configured to support operational processes across generation sites. More than 800 actions were being managed within the first two months, with new portals and dashboards improving operational visibility and control of task status.
This was a rapid BPM rollout in Brazil, with configuration emphasis on process automation and performance monitoring rather than on broad system integrations. CTG Brasil planned expansion to Energy Commercialization and to additional SoftExpert modules including document management and performance management.
Governance centered on centralized process control and standardized workflows to improve cross-functional coordination between safety, engineering, asset management and O&M teams. The SoftExpert BPM deployment established a platform for phased module expansion and centralized operational reporting across the power generation division.
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Grupo Bom Jesus Brazil | Construction and Real Estate | 25 | $2M | Brazil | SoftExpert Software | SoftExpert BPM | Business Process Management | 2024 | J2A Consultoria Brazil |
In 2024 Grupo Bom Jesus implemented SoftExpert BPM as part of a broader SoftExpert Suite rollout that originally began with document management. The project targeted Business Process Management to extend electronic content management into automated process workflows across Controladoria, IT, Business Intelligence and Fiscal areas in Brazil, with 32 processes automated during the engagement.
The implementation combined document management ECM and BPM driven process automation, configuring workflow orchestration, electronic form handling and process monitoring to support end to end business processes. SoftExpert BPM was configured to manage task routing, approval flows and audit trails, aligning BPM capabilities with the companys existing document repository and compliance needs.
Eight of the automated processes were integrated with SAP ERP to synchronize transactional data and reduce manual handoffs, and additional integrations tied BPM workstreams to the SoftExpert document store. Implementation and consulting were performed by J2A Consultoria Brazil, which delivered the ERP integration, ECM configuration and process automation services.
Governance changes included formalized process ownership, standardized workflow approvals and centralized operational control to support scalability and repeatable deployments. The project delivered measurable operational impact, with time on some activities reduced by up to 50 percent, and positioned SoftExpert BPM and the SoftExpert Suite to support ongoing process orchestration and control.
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Simoldes Plastics Portugal | Manufacturing | 2700 | $700M | Portugal | SoftExpert Software | SoftExpert BPM | Business Process Management | 2017 | n/a |
In 2017, Simoldes Plastics Portugal implemented SoftExpert BPM to standardize and digitize process execution across its manufacturing footprint. The Business Process Management deployment targeted the automotive division and established consistent process definitions and workflow orchestration to reduce manual handoffs and administrative overhead.
The implementation of SoftExpert BPM covered end-to-end process automation alongside formal incident and change management modules. Process mapping, rule-based routing, and automated approval flows were configured to capture non conformances and control change requests, enabling repeatable operational workflows and centralized task management.
Deployment scope included factories in Portugal and international sites for the plastics division, extending to production operations and supporting administrative functions. The platform provided consolidated, data-driven visibility across operations, enabling reporting on process execution and incident trends for continuous improvement efforts.
Governance was strengthened through standardized process ownership, documented workflows, and enforced change control and incident handling procedures. The program reduced rework and administrative bureaucracy and increased productivity, while improving governance and providing the operational transparency needed for ongoing process improvement.
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