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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of SugarCRM Sugar sales-i Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Country Fare Foodservice Distribution 25 $13M United Kingdom SugarCRM SugarCRM Sugar sales-i Sales Automation 2025 n/a
In 2025 Country Fare Foodservice deployed SugarCRM Sugar sales-i as a Sales Automation application. The UK deployment integrated SugarCRM Sugar sales-i with the company ERP to surface upsell opportunities and at-risk-customer alerts for its food and beverage wholesale operations in Southern England. The implementation focused on sales intelligence functionality typical of Sales Automation, including account level signals for upsell and churn risk, opportunity tracking, and automated reporting and dashboards to support account management workflows. SugarCRM Sugar sales-i was configured to generate prioritized alerts and sales activity prompts for field sales and inside sales teams, and to consolidate customer transaction history and engagement indicators into seller-facing views. Integration architecture centered on a CRM to ERP data flow, with SugarCRM Sugar sales-i consuming transactional and customer master records from the ERP to produce predictive signals and reportable KPIs. The solution was provisioned as the primary CRM instance for sales activity logging and reporting, with synchronized customer and order data enabling real-time alerts and aggregated account analytics. Governance changes included formalizing upsell response workflows and centralizing alert-driven account review processes for sales and account management. Reporting cadence was automated and handoffs from alerts to assigned sellers were standardized to reduce manual reconciliation and streamline opportunity conversion activities. According to the vendor press release the deployment delivered a 40 percent increase in revenue from existing accounts, 21 percent overall growth, and approximately 20 percent time savings on reporting. These outcomes were reported as direct results of the SugarCRM Sugar sales-i Sales Automation deployment and the ERP integration.
FSIoffice Distribution 250 $79M United States SugarCRM SugarCRM Sugar sales-i Sales Automation 2025 n/a
In 2025, FSIoffice implemented SugarCRM Sugar sales-i to strengthen its Sales Automation capabilities. The deployment targeted North America CRM operations and consolidated transactional ERP data with customer records to streamline seller workflows. The implementation combined Sugar Sell with sales-i to surface ERP transaction context directly inside the CRM interface, enabling account level insights and opportunity prioritization. Functional emphasis was placed on sales automation workflows, in-context opportunity identification for up-sell and cross-sell, and action orchestration that let representatives execute sales tasks from a single CRM screen. Architecturally the solution linked the CRM front end to ERP transactional feeds so orders and invoice events augmented CRM account and contact profiles. Operational coverage included field and inside sales teams and marketing users across North America, aligning CRM activity with ERP transaction signals to support account based engagement and case handling. Governance focused on centralized CRM data orchestration and process alignment between sales operations and marketing during rollout to ensure consistent use of embedded ERP insights. Outcomes reported in the vendor case study include handling 40% more cases and significant time savings for sales and marketing activities, indicating improved sales efficiency.
Moeller Precision Tool Manufacturing 220 $40M United States SugarCRM SugarCRM Sugar sales-i Sales Automation 2024 n/a
In 2024 Moeller Precision Tool implemented SugarCRM Sugar sales-i as a Sales Automation deployment to centralize account management and revenue discovery workflows. The project positioned SugarCRM Sugar sales-i to serve sales, account management, and revenue operations for the manufacturing business across global and US operations. The implementation combined Sugar Sell, Sugar Market, and Sugar revenue intelligence sales-i modules to enable whitespace analysis, automated opportunity alerts, and consolidated account insights. Configuration focused on embedding revenue intelligence signals into the sales workflow, standardizing opportunity alerting, and surfacing cross-sell and up-sell candidates inside SugarCRM Sugar sales-i. Moeller Precision Tool integrated Epicor ERP with Sugar Sell, Sugar Market, and Sugar revenue intelligence sales-i to unify ERP transaction and master data with CRM records for account-level analytics. That integration created a single data plane for whitespace analysis and opportunity scoring, aligning manufacturing order and product data with CRM account hierarchies and contact records across the companys US and global footprint. Governance was structured as a combined CRM, ERP, and revenue intelligence project, with process alignment to route opportunity alerts into sales and account management workflows. The unified Epicor and SugarCRM Sugar sales-i integration was announced as a live integration in vendor communications, and the company reported the deployment enabled more effective cross-sell and up-sell discovery.
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FAQ - APPS RUN THE WORLD SugarCRM Sugar sales-i Coverage

SugarCRM Sugar sales-i is a Sales Automation solution from SugarCRM.

Companies worldwide use SugarCRM Sugar sales-i, from small firms to large enterprises across 21+ industries.

Organizations such as FSIoffice, Moeller Precision Tool and Country Fare Foodservice are recorded users of SugarCRM Sugar sales-i for Sales Automation.

Companies using SugarCRM Sugar sales-i are most concentrated in Distribution and Manufacturing, with adoption spanning over 21 industries.

Companies using SugarCRM Sugar sales-i are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SugarCRM Sugar sales-i across Americas, EMEA, and APAC.

Companies using SugarCRM Sugar sales-i range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of SugarCRM Sugar sales-i include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SugarCRM Sugar sales-i customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Sales Automation.