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● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

List of SupportBee Platform Customers

SupportBee
Location
440 N Barranca Ave #9214,
Covina, 91723, CA,
United States
Website
https://www.supportbee.com/s
Phone
1 626-217-0060
Artw industry
Professional Services
Employee
10
Revenue
$1M

Since 2010, our global team of researchers has been studying SupportBee Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased SupportBee Platform for IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using SupportBee Platform for IT Service Management include: Words of Peace Global Netherlands, a Netherlands based Non Profit organisation with 10 employees and revenues of $2.0 million, Responsum Denmark, a Denmark based Communications organisation with 10 employees and revenues of $1.0 million and many others.

Contact us if you need a completed and verified list of companies using SupportBee Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The SupportBee Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Responsum Denmark Communications 10 $1M Denmark SupportBee SupportBee Platform IT Service Management 2018 n/a In 2018, Responsum Denmark implemented the SupportBee Platform for IT Service Management. The company centralizes inbound client calls and support emails into the SupportBee customer support and shared inbox workflow used by its reception and telephone-answering services in Denmark. SupportBee Platform is configured to provide shared inbox collaboration and a knowledge base for customer support, employing category-aligned capabilities such as ticket routing, assignment workflows, message triage, and knowledge article authoring. Operational scope is concentrated on reception and telephone-answering teams who manage email threads and phone-originated queries, with processes structured around routing, ownership, and knowledge capture. The implementation reflects a small company deployment aligned with IT Service Management functional workflows rather than cross-enterprise orchestration.
Words of Peace Global Netherlands Non Profit 10 $2M Netherlands SupportBee SupportBee Platform IT Service Management 2019 n/a In 2019, Words of Peace Global Netherlands implemented SupportBee Platform for IT Service Management. The deployment provides helpdesk and customer support functionality, archiving help requests and replies to support global event and donor support operations based in the Netherlands, and is used to support CRM and customer-service processes across the organization. SupportBee Platform is configured to capture and store inbound support tickets and threaded replies, creating a centralized repository for constituent inquiries and event coordination requests. The vendor is explicitly named in the organization privacy policy, which informs data handling governance for support operations, and operational workflows focus on ticket intake, archival of correspondence, and constituency response tracking.
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Buyer Intent: Companies Evaluating SupportBee Platform

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FAQ - APPS RUN THE WORLD SupportBee Platform Coverage

SupportBee Platform is a IT Service Management solution from SupportBee.

Companies worldwide use SupportBee Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Words of Peace Global Netherlands and Responsum Denmark are recorded users of SupportBee Platform for IT Service Management.

Companies using SupportBee Platform are most concentrated in Non Profit and Communications, with adoption spanning over 21 industries.

Companies using SupportBee Platform are most concentrated in Netherlands and Denmark, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SupportBee Platform across Americas, EMEA, and APAC.

Companies using SupportBee Platform range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of SupportBee Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SupportBee Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of IT Service Management.