List of TcS GENISYS Configurator Customers
Mumbai, 400 001,
India
Since 2010, our global team of researchers has been studying TcS GENISYS Configurator customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TcS GENISYS Configurator for Insurance ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TcS GENISYS Configurator for Insurance ERP include: IndusInd General Insurance, formerly Reliance General Insurance, a India based Insurance organisation with 7500 employees and revenues of $835.0 million, Magma General Insurance, a India based Insurance organisation with 2000 employees and revenues of $460.0 million, Liberty General Insurance, a India based Insurance organisation with 1200 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using TcS GENISYS Configurator, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TcS GENISYS Configurator customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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IndusInd General Insurance, formerly Reliance General Insurance | Insurance | 7500 | $835M | India | Tata Consultancy Services | TcS GENISYS Configurator | Insurance ERP | 2013 | n/a |
In 2013, IndusInd General Insurance, formerly Reliance General Insurance, deployed TcS GENISYS Configurator, an Insurance ERP, in a program delivered by Tata Consultancy Services. IndusInd General Insurance used TcS GENISYS Configurator as the Insurance ERP platform to centralize product configuration and to support core business functions including policy administration and claims management.
The implementation included a structured quality assurance and testing regimen beginning in July 2013. Test activities documented for the TcS GENISYS Configurator implementation covered smoke testing of critical features, comprehensive functional testing of each component, integration testing based on end to end business transaction scenarios, regression testing after defect remediation, compatibility testing across platform specifications, and usability assessments.
Operational coverage spanned IT, QA, policy operations, and claims teams within the company in India. Test analysts prepared test data and environments, authored and executed test cases using test case design techniques, classified and reported defects by severity and priority, and produced report summaries to support release governance.
Governance for the rollout emphasized iterative defect triage and regression cycles to validate fixes and protect transaction integrity, with ongoing test case maintenance and environment provisioning as core controls. The narrative positions TcS GENISYS Configurator as the Insurance ERP backbone instrumental to orchestrating policy and claims workflows while QA processes governed implementation quality.
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Liberty General Insurance | Insurance | 1200 | $300M | India | Tata Consultancy Services | TcS GENISYS Configurator | Insurance ERP | 2012 | n/a |
In 2012, Liberty General Insurance implemented TcS GENISYS Configurator as its Insurance ERP platform. The implementation was delivered with Tata Consultancy Services named as the vendor and focused on addressing core general insurance workflows for motor and non motor lines.
The TcS GENISYS Configurator implementation concentrated on product and process configuration, policy configuration, transaction processing and accounting workflows, and support for direct and reinsurance transactions. Configuration capabilities were used to define insurance products and automate end to end processing from policy issuance through financial posting, consistent with Insurance ERP functional patterns.
Integrations were implemented to connect the Configurator with CRM and portal channels, enabling claim intimation, nil endorsements, lead generation flows and bidirectional data movement between CRM and core systems. The program also delivered third party integrations for Health and Travel products and supported portal and OEM integrations with core systems, and the GC core application was migrated to an AWS environment as part of platform operationalization.
Operational governance encompassed requirement gathering, vendor management, resource and budget oversight, testing cycles, production movements and sustained L2 and L3 support. Delivery responsibilities included stakeholder management and integration services, and the program explicitly documented successful deliveries such as Liberty Health 360 and the movement of Health core, portal and GC core to AWS, reflecting completed rollout and support handover activities.
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Magma General Insurance | Insurance | 2000 | $460M | India | Tata Consultancy Services | TcS GENISYS Configurator | Insurance ERP | 2023 | n/a |
In 2023 Magma General Insurance implemented TcS GENISYS Configurator, an Insurance ERP, to consolidate core policy administration and product configuration capabilities. The deployment targeted policy lifecycle management across underwriting, configuration and issuance workflows, positioning TcS GENISYS Configurator as the central engine for configurable product templates and rules-driven policy orchestration.
TcS GENISYS Configurator was configured to support configuration-driven product definitions and automated policy workflow orchestration consistent with Insurance ERP functional patterns. The implementation emphasized orchestration for quote-to-bind, endorsement handling and policy maintenance while preserving a configurable rules layer for future product variants.
The application sits within a broader integration architecture that includes an API Gateway implemented to centralize service orchestration, security and traffic management. The API Gateway standardizes access control, improves monitoring and enables faster partner onboarding and scalable integrations across external channels. Magma has also implemented ManageEngine for Service Desk and Asset Management to streamline IT service management and asset lifecycle tracking, and is rolling out a Customer Communications Management tool for omnichannel delivery across email, SMS, WhatsApp and print.
Deployment and operational governance include monthly user training for technology absorption and adoption, ManageEngine-backed ITSM processes for incident resolution and asset visibility, and the API Gateway as a governance point for monitoring and standardized access. Separately, Magma implemented Group Health products on HealthBuzz and is building commercial lines on Insillion, moves that the company reports have helped derisk its Health business from Genisys Configurator PAS, with Health retail product implementation in progress and targeted for completion by end of financial year 2026-27.
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