List of TcS GENISYS Configurator Claims Management Customers
Mumbai, 400 001,
India
Since 2010, our global team of researchers has been studying TcS GENISYS Configurator Claims Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TcS GENISYS Configurator Claims Management for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TcS GENISYS Configurator Claims Management for Insurance Claims Management include: Liberty General Insurance, a India based Insurance organisation with 1200 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using TcS GENISYS Configurator Claims Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TcS GENISYS Configurator Claims Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Liberty General Insurance | Insurance | 1200 | $300M | India | Tata Consultancy Services | TcS GENISYS Configurator Claims Management | Insurance Claims Management | 2012 | n/a |
In 2012, Liberty General Insurance implemented TcS GENISYS Configurator Claims Management in the Insurance Claims Management category to centralize claims workflows across its India operations, working with Tata Consultancy Services on delivery. The deployment targeted core claims processing and configurator-driven business rules for the 1200-employee insurer and was positioned as the primary claims orchestration layer.
TcS GENISYS Configurator Claims Management was configured to support claim intake, adjudication, a policy rule configurator, workflow orchestration, and end-to-end claims lifecycle management, reflecting standard Insurance Claims Management capabilities. Implementation work emphasized rule set configuration, functional and user acceptance testing, and automation for claims routing and case management to enforce business rules through the configurator.
The technical architecture was designed to allow multiple systems and applications to operate consecutively, using service-based interfaces and integration patterns supported by SOAP, REST, HTTP, XML, AS2 and JSON. Explicit integrations delivered during the program included CKYC API integration using ARYA API services to verify customer information with the CERSAI central KYC registry, Health E-Card generation via a Letter API and an E-File repository, and an API-based integration with an AI partner for claims processing automation.
Program governance combined Scrum-based delivery, a dedicated team of business analysts and UAT testers, vendor and resource management, and collaboration with the architecture team on technical design documentation and approvals. Project controls covered costing, effort estimation, invoice approvals, scope and schedule change management, and a formal escalation matrix, with business impact spanning claims operations, IT application teams, and records management.
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