List of Telecetera Mobile Workforce Management Customers
Worcester, WR1 2AR,
United Kingdom
Since 2010, our global team of researchers has been studying Telecetera Mobile Workforce Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Telecetera Mobile Workforce Management for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Telecetera Mobile Workforce Management for Workforce Management include: Wanzl UK, a United Kingdom based Retail organisation with 645 employees and revenues of $137.0 million, Trysome Auto Electrical Engineering, a South Africa based Manufacturing organisation with 300 employees and revenues of $30.0 million, FLR Spectron UK, a United Kingdom based Communications organisation with 150 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Telecetera Mobile Workforce Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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FLR Spectron UK | Communications | 150 | $15M | United Kingdom | Telecetera | Telecetera Mobile Workforce Management | Workforce Management | 2021 | n/a | In 2021, FLR Spectron UK implemented Telecetera Mobile Workforce Management to improve visibility of engineering teams and to centralize scheduling across field operations in the United Kingdom. The deployment positioned Telecetera Mobile Workforce Management as the primary Workforce Management platform for operations and field service business functions, targeting engineering crews and dispatcher workflows rather than back office ERP or HR systems. The project scope explicitly covered technician scheduling and on-field job coordination for UK sites. The implementation emphasized scheduling and job management capabilities within the Telecetera Mobile Workforce Management application, including dispatcher scheduling boards, mobile job assignments, live job status updates, and technician location visibility. Configuration work standardized job lifecycle tracking from assignment through completion, and introduced mobile-enabled job details and forms to align field execution with office dispatching. These configurations reflect common Workforce Management functional workflows, such as appointment windows, crew scheduling, and mobile job capture to reduce manual coordination. Operationally the solution was applied to engineering teams and field service operations in the United Kingdom, creating a single source of truth for schedule and task status across those groups. Governance changes focused on formalizing dispatch workflows and job acceptance processes to improve schedule adherence and team visibility. Vendor testimony associated with the deployment reports improved visibility, improved operational efficiency, and travel cost savings as observed outcomes. | |
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Trysome Auto Electrical Engineering | Manufacturing | 300 | $30M | South Africa | Telecetera | Telecetera Mobile Workforce Management | Workforce Management | 2022 | n/a | In 2022 Trysome Auto Electrical Engineering implemented Telecetera Mobile Workforce Management to digitise mobile field service and maintenance workflows, leveraging Workforce Management capabilities across its mining and transport operations in South Africa. The Telecetera Mobile Workforce Management application serves as the mobile execution layer for field technicians and site maintenance teams, centralizing scheduling and asset-related workstreams. Configuration and module usage align with standard Workforce Management functionality inferred from the vendor description, including mobile field service execution, asset management, maintenance scheduling, and scheduling and routing for field crews. Implementation likely included mobile work order creation, technician dispatch and digital job forms, with role-based access and operational configuration to support site-specific maintenance plans and technician skill matching. Operational coverage focuses on field service and operations departments supporting mining and transport customers in South Africa, consolidating asset records and maintenance schedules into the Telecetera Mobile Workforce Management system. Governance and process adjustments are centered on central configuration of scheduling rules and maintenance frequencies, with operational teams managing day to day dispatch and the phased rollout to field technician groups and sites. | |
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Wanzl UK | Retail | 645 | $137M | United Kingdom | Telecetera | Telecetera Mobile Workforce Management | Workforce Management | 2022 | n/a | In 2022, Wanzl UK implemented Telecetera Mobile Workforce Management in the Workforce Management category to manage service and maintenance teams supporting retail and airport trolley and asset maintenance across the United Kingdom. The engagement targeted field service operations and engineering teams, with implementation planning beginning in 2022 and a vendor reported go live in 2024. The Telecetera Mobile Workforce Management deployment leveraged Telecetera's Connect mobile workforce management platform and was configured to support mobile field service workflows and asset management capabilities. Configuration emphasis included mobile job assignment and work order tracking, technician onboarding to a cloud platform, and structured asset records to support ongoing maintenance cycles consistent with Workforce Management functional terminology. Integrations were a documented component of the project, with an explicit SAP ByDesign integration implemented to synchronize asset and service data between Telecetera Connect and the ERP. The vendor blog documents asset management and SAP integration, and Telecetera reported the migration of over 200 engineers to the cloud Connect platform as part of the rollout. Governance and rollout followed a phased approach oriented to service and maintenance teams, with cloud onboarding of engineers and operational alignment between field workflows and SAP ByDesign transaction flows. The implementation positioned Telecetera Mobile Workforce Management as the operational system for Wanzl UK field service, linking mobile execution, asset records, and ERP synchronization for ongoing service operations. |
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