List of Thryv Reputation Management Customers
DFW Airport, 75261, TX,
United States
Since 2010, our global team of researchers has been studying Thryv Reputation Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Thryv Reputation Management for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Thryv Reputation Management for Customer Experience include: K & L Roofing US, a United States based Construction and Real Estate organisation with 25 employees and revenues of $3.0 million, Paternity Testing Solutions US, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million, Amazing Cakes and Sweets by Ju Perroni, a United States based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Thryv Reputation Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Thryv Reputation Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amazing Cakes and Sweets by Ju Perroni | Retail | 10 | $1M | United States | Thryv | Thryv Reputation Management | Customer Experience | 2024 | n/a |
In 2024, Amazing Cakes and Sweets by Ju Perroni implemented Thryv Reputation Management as part of a Customer Experience initiative for its Grovetown, Georgia location and broader United States marketing operations. The deployment centered on Thryv’s website, online listings and Reviews & Reputation Management capabilities to improve local discovery and customer retention.
Configuration emphasized marketing and CRM workflows, instrumenting automated review solicitation, review aggregation, response templates and listings synchronization to maintain local search presence. Thryv Reputation Management was used alongside the merchant website to embed review capture into customer communications and to segment follow up based on customer interactions, aligning reputation signals with marketing and CRM activities.
Operational coverage was small business retail focused, supporting in store and local discovery for the Grovetown bakery while feeding customer data back into marketing workflows. The implementation explicitly enabled repeat business and local discovery and produced documented outcomes, growing sales from $4,000 to nearly $20,000 per month and collecting 125 five star reviews in one year, while governance formalized review capture into ongoing marketing and CRM processes.
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K & L Roofing US | Construction and Real Estate | 25 | $3M | United States | Thryv | Thryv Reputation Management | Customer Experience | 2021 | n/a |
In 2021, K & L Roofing US implemented Thryv Reputation Management as part of a broader Thryv platform deployment to consolidate scheduling, CRM, website SEO, and lead generation. The implementation was positioned to centralize Customer Experience workflows and unify marketing and customer contact data within a single vendor environment.
Thryv Reputation Management was configured alongside Thryv scheduling, CRM, website SEO, and lead capture modules to automate review solicitation and manage online reputation signals. Functional capabilities included CRM-based contact and appointment management, automated review request workflows to drive local search signals, and website SEO support tied to lead generation and appointment scheduling.
The rollout covered K & L Roofing US operations in Maryville, TN and focused on the business functions of marketing, sales, and operations, aligning appointment workflows with lead management processes. Reported outcomes tied to the consolidated Thryv deployment and Reputation Management features included doubling daily appointments, a 146% increase in lead volume, and achieving page 1 Google visibility.
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Paternity Testing Solutions US | Healthcare | 10 | $1M | United States | Thryv | Thryv Reputation Management | Customer Experience | 2022 | n/a |
In 2022 Paternity Testing Solutions US implemented Thryv Reputation Management as part of a broader Thryv deployment that included CRM, website, social, and client intake capabilities. This Customer Experience implementation centralized customer touchpoints in a single Thryv platform to support booking, client intake forms, and reputation signals for the Frisco, TX clinic.
Thryv Reputation Management and Automated Reviews were used alongside the CRM and website modules to automate review solicitation and to surface online ratings in the same dashboard used for client intake and scheduling. Configuration focused on synchronized client records, intake-to-CRM routing, and templated review requests to improve consistency of post-visit outreach.
Operational coverage extended across front-desk and client-facing staff, with the Thryv site and social posting functions integrated into the same platform to maintain consistent messaging and reputation updates. The implementation concentrated on practical Customer Experience functions such as inbound appointment capture, client record consolidation, and automated review workflows rather than enterprise-scale integrations.
The vendor case study attributes rapid business growth to the Thryv deployment, reporting doubled monthly revenue following adoption, indicating measurable commercial outcomes tied to marketing, intake, and reputation management activities. Governance emphasis was on consolidating client communication workflows into Thryv and training staff to operate the integrated CRM, intake, and reputation modules.
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