List of Tiflux Customers
Tiflux
Rua Fortaleza, 87, Saguacu,
Joinville, 89221-650,
Brazil
Joinville, 89221-650,
Brazil
55 11 4200-8293
Professional Services
70
$7M
Since 2010, our global team of researchers has been studying Tiflux customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tiflux for IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tiflux for IT Service Management include: Docway, a Brazil based Insurance organisation with 300 employees and revenues of $45.0 million, Elaw Tecnologia, a Brazil based Professional Services organisation with 234 employees and revenues of $20.0 million, Dinamio Tecnologia, a Brazil based Professional Services organisation with 80 employees and revenues of $8.0 million, Braga Solucoes, a Brazil based Professional Services organisation with 71 employees and revenues of $8.0 million, Tiflux, a Brazil based Professional Services organisation with 70 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Tiflux, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tiflux customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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.Improve | Professional Services | 10 | $1M | Brazil | Tiflux | Tiflux | IT Service Management | 2023 | n/a |
In 2023 .Improve deployed Tiflux on its website to provide IT Service Management capabilities for its small professional services operation. The Tiflux implementation is delivered as a web-embedded, browser-accessible service layer that surfaces user-facing support workflows directly from the company site, positioning Tiflux as the primary IT Service Management entry point for employees and external users.
The deployment focuses on core IT Service Management capabilities typical for the category, including ticketing and incident/request intake, a self-service portal and knowledge base, and service request routing and assignment workflows. Implementation governance concentrated on centralizing request intake via the website widget, defining basic assignment and escalation flows, and operationalizing a lightweight helpdesk process appropriate for a 10 person firm, with Tiflux used as the system of record for service tickets.
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2Bits Solucoes | Professional Services | 10 | $1M | Brazil | Tiflux | Tiflux | IT Service Management | 2021 | n/a |
In 2021, 2Bits Solucoes implemented Tiflux as their IT Service Management solution, embedding the Tiflux service desk directly on their public website for ticket intake and client contact. The deployment targeted the companys small professional services operations in Brazil, centralizing incident intake and service requests through a web portal to streamline internal IT and client-facing support workflows.
The Tiflux implementation emphasized standard IT Service Management capabilities, including ticketing and incident management, request fulfillment, a searchable knowledge base, and configurable ticket workflows and escalation rules to align with service processes. Operational coverage focused on company IT and client support teams, with the Tiflux web portal serving as the primary touchpoint for users and administrators, and workflow configuration used to formalize triage, assignment, and resolution processes.
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7Lan Brazil | Professional Services | 120 | $7M | Brazil | Tiflux | Tiflux | IT Service Management | 2025 | n/a |
In 2025, 7Lan Brazil deployed Tiflux as its IT Service Management application on their website, embedding a customer-facing support portal while provisioning internal service desk access for IT and operations teams. The implementation supports a 120 employee professional services firm and ties Tiflux directly to business functions including IT operations, service delivery, and client-facing support. 7Lan Brazil uses Tiflux on their website as the primary intake point for incidents and service requests.
Configuration emphasizes standard IT Service Management capabilities, including incident management, ticketing and assignments, a service catalog for managed service offerings, a knowledge base for self-service, and automation of request routing and SLA workflows. Deployment appears web-embedded and cloud-accessible, enabling both external client submission and internal technician case management without an on-premise footprint. Governance moved to centralized ticket lifecycle procedures and role-based access for IT, support, and account teams, aligning processes around web-submitted tickets and internal escalation paths. The Tiflux implementation unifies 7Lan Brazil, Tiflux, IT Service Management, and operational support functions into a single intake and case management flow.
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Advansys Tps Comercio E Assistencia Tecnica | Retail | 10 | $1M | Brazil | Tiflux | Tiflux | IT Service Management | 2021 | n/a |
In 2021, Advansys Tps Comercio E Assistencia Tecnica deployed Tiflux as its IT Service Management solution and embedded Tiflux on its public website to channel customer requests. Advansys Tps Comercio E Assistencia Tecnica implemented Tiflux to provide a web‑accessible service desk interface, aligning the application with customer support and technical assistance business functions in Brazil.
The implementation focuses on core IT Service Management capabilities typical for the category, including ticketing and incident management, a customer self‑service portal and knowledge base style support content, and basic asset awareness for technical assistance workflows. Tiflux is used as the primary operational tool for frontline support staff, configuring request intake, routing and status tracking through the website, and establishing a centralized workflow for handling service inquiries.
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Alves E Santos Informatica | Professional Services | 10 | $1M | Brazil | Tiflux | Tiflux | IT Service Management | 2021 | n/a |
In 2021, Alves E Santos Informatica deployed Tiflux as its IT Service Management platform on its website. The implementation embedded Tiflux into the company public site to capture client requests and to provide a lightweight service portal for a 10 person professional services firm. Tiflux was configured to provide core IT Service Management capabilities including ticket creation, request routing, status tracking and a simple knowledge base, aligning with client support and service delivery workflows.
Operational scope encompassed client facing support and internal coordination, centralizing incident and request handling for service delivery and consulting functions. Configuration focused on web form intake, ticket lifecycle management and notification workflows to route requests to consultants and administrators. Governance was centralized within a single administrative domain, with administrative configurations set to service categories and queues that reflect the firm business offerings. The deployment positions Tiflux as the primary IT Service Management tool for Alves E Santos Informatica support and service delivery.
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Professional Services | 10 | $1M | Brazil | Tiflux | Tiflux | IT Service Management | 2024 | n/a |
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Professional Services | 10 | $1M | Brazil | Tiflux | Tiflux | IT Service Management | 2020 | n/a |
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Professional Services | 10 | $1M | Brazil | Tiflux | Tiflux | IT Service Management | 2023 | n/a |
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Professional Services | 10 | $1M | Brazil | Tiflux | Tiflux | IT Service Management | 2022 | n/a |
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Professional Services | 21 | $3M | Brazil | Tiflux | Tiflux | IT Service Management | 2021 | n/a |
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Buyer Intent: Companies Evaluating Tiflux
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Tiflux Coverage
Tiflux is a IT Service Management solution from Tiflux.
Companies worldwide use Tiflux, from small firms to large enterprises across 21+ industries.
Organizations such as Docway, Elaw Tecnologia, Dinamio Tecnologia, Braga Solucoes and Tiflux are recorded users of
Tiflux for IT Service Management.
Companies using Tiflux are most concentrated in Insurance and Professional Services, with adoption spanning over 21 industries.
Companies using Tiflux are most concentrated in Brazil, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Tiflux across Americas, EMEA, and APAC.
Companies using Tiflux range from small businesses with 0-100 employees - 89.29%, to mid-sized firms with 101-1,000 employees - 10.71%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Tiflux include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Tiflux customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of IT Service Management.