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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Upgrade Flex Pay Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bellwether Beach Resort Leisure and Hospitality 107 $25M United States Upgrade Upgrade Flex Pay Point Of Sale 2024 n/a
In 2024 Bellwether Beach Resort implemented Upgrade Flex Pay as its Point Of Sale solution to centralize on-property payment acceptance and guest folio handling. Upgrade Flex Pay was configured to serve as the primary payments and checkout layer for front-desk transactions and ancillary revenue streams across the resort. Implementation focused on payment orchestration and flexible-pay capabilities, including installment and split-bill handling, guest folio posting, tip capture, nightly settlement, and transaction reconciliation workflows. Configuration work included tender type setup, revenue posting rules for different business functions, and point-of-sale interface adaptations for food and beverage and front-office use. The deployment integrated with the resort website booking flow via Sabre SynXis Booking Engine to synchronize reservations and enable direct folio posting from online bookings into Upgrade Flex Pay. Operational coverage extended to front desk checkout, food and beverage outlets, spa and retail point-of-sale touchpoints, and back-office accounting for settlement and reporting. Governance changes emphasized centralized folio controls and standardized checkout procedures, with a property-level rollout plan and staff training for front-line and accounting teams to align authorization, settlement, and reconciliation processes. Bellwether Beach Resort Upgrade Flex Pay Point Of Sale now supports consolidated guest payments and back-office reconciliation workflows across the resort.
Cambridge Beaches Resort & Spa Leisure and Hospitality 120 $20M Bermuda Upgrade Upgrade Flex Pay Point Of Sale 2021 n/a
In 2021, Cambridge Beaches Resort & Spa implemented Upgrade Flex Pay as its Point Of Sale solution to centralize transaction processing across resort operations. The deployment targeted guest-facing revenue channels including food and beverage outlets, spa checkouts and retail sales, aligning the Upgrade Flex Pay application with core hospitality point of sale workflows. Upgrade Flex Pay was configured to support standard Point Of Sale functional modules such as payment capture and settlement, tip and gratuity handling, transaction receipts, cashier and shift management, and consolidated reporting for finance. The implementation included configuration for e-gift handling and on-premise redemption workflows consistent with hospitality POS use cases. The resort uses egiftify on its public website for e-gift sales, with the e-gift channel linked to the Upgrade Flex Pay deployment to enable in-property redemption and unified gift balance management. Operational coverage was scoped to point of sale terminals across guest service areas, with centralized reporting to finance and operations teams for daily sales reconciliation. Governance focused on role-based cashier permissions, shift close procedures and reconciliation workflows to support auditability and control over transactions. Training and process updates were directed at front-desk, spa and F&B staff to align operational procedures with the new Point Of Sale configuration.
Margaritaville Lake Resort, Lake Conroe Leisure and Hospitality 250 $45M United States Upgrade Upgrade Flex Pay Point Of Sale 2020 n/a
In 2020, Margaritaville Lake Resort, Lake Conroe implemented Upgrade Flex Pay as part of its Point Of Sale approach to online reservations and guest checkout. The implementation embedded Upgrade Flex Pay into the resort's reservations website checkout flow to present flexible payment and installment options to guests booking rooms and packages. Configuration centered on hosted checkout components and payment orchestration, aligning with Point Of Sale workflows for payment authorization and capture. Upgrade Flex Pay was configured to manage billing schedules, guest consent flows, and customer-facing payment experiences within the web booking funnel. Operationally the deployment targeted the resort's e-commerce and reservations business functions, integrating Upgrade Flex Pay directly into the public booking funnel to change how online payments are presented and collected. Technical work emphasized web checkout embedding and secure payment transmission, while governance and rollout responsibilities were assigned to reservations and revenue operations to manage checkout policy and payment handling. Margaritaville Lake Resort, Lake Conroe continues to use Upgrade Flex Pay on its website, with the Point Of Sale application focused on online payment processing, checkout orchestration, and customer payment workflows.
Town and Country Resort Leisure and Hospitality 650 $85M United States Upgrade Upgrade Flex Pay Point Of Sale 2021 n/a
In 2021, Town and Country Resort implemented Upgrade Flex Pay. Upgrade Flex Pay is deployed as a Point Of Sale solution on the resort website and is embedded into the online booking and add‑ons checkout flows to enable installment payment options during reservation checkout. The deployment embeds the Upgrade Flex Pay payment widget on reservations.towncountry.com, enabling payment plan selection, real time authorization, and tokenization to minimize exposure of card data. Functional components implemented align with Point Of Sale payment workflows, including checkout integration, payment plan orchestration, and merchant reporting for booking transactions. Operational coverage is concentrated on direct online room bookings and ancillary product purchases processed through the website, linking guest payments with e-commerce and revenue management workflows. The integration centralizes online payment capture and reconciliation touch points within the web checkout layer to align transaction records with reservation data. Governance and rollout focused on configuring the web checkout widget, merchant account settings, payment option configuration, and tokenization controls consistent with Point Of Sale deployment practices. Town and Country Resort Upgrade Flex Pay Point Of Sale supports the resort business functions of guest payments and online checkout through a website integrated payment layer.
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FAQ - APPS RUN THE WORLD Upgrade Flex Pay Coverage

Upgrade Flex Pay is a Point Of Sale solution from Upgrade.

Companies worldwide use Upgrade Flex Pay, from small firms to large enterprises across 21+ industries.

Organizations such as Town and Country Resort, Margaritaville Lake Resort, Lake Conroe, Bellwether Beach Resort and Cambridge Beaches Resort & Spa are recorded users of Upgrade Flex Pay for Point Of Sale.

Companies using Upgrade Flex Pay are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Upgrade Flex Pay are most concentrated in United States and Bermuda, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Upgrade Flex Pay across Americas, EMEA, and APAC.

Companies using Upgrade Flex Pay range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Upgrade Flex Pay include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Upgrade Flex Pay customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Point Of Sale.