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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Upland Second Street Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Suncoast Media Communications 10 $1M United States Upland Software Upland Second Street Customer Engagement 2022 n/a
In 2022, Suncoast Media implemented Upland Second Street to run its Best Of ballot and promotional programs across its regional publishing operations in Southwest Florida, using the Customer Engagement application to centralize audience voting and promotions. The deployment leveraged Upland Second Street ballot and list-building capabilities to manage ballot lifecycles, capture voter and entry data, and standardize permission-based opt-in capture across titles and campaigns. Upland Second Street's list-building workflows were used to feed the publisher's email marketing and CRM processes, enabling segmented follow-up and campaign-driven audience growth. The vendor report attributes approximately $460K in 2022 revenue to the program and a roughly 15% year-over-year increase in the email database, outcomes directly tied to the ballot/voting and list-building modules and to campaign governance configurations such as voting rules and consent capture.
USA Today Media 11700 $2.5B United States Upland Software Upland Second Street Customer Engagement 2022 n/a
In 2022, USA TODAY deployed Upland Second Street as part of its Customer Engagement tooling to run a national sweepstakes promotion focused on audience engagement and lead generation. The deployment targeted marketing and audience development functions, using the Upland Second Street application to capture entrant data and manage promotional workflows across the United States. Configuration centered on promotions and sweepstakes modules and list-building capabilities, inferred from the campaign description, with form-based entry capture, prize management configuration, and segmentation-ready list export workflows. The Upland Second Street application was used to instrument entry routing and permissioned access for campaign operators, aligning platform configuration with editorial and marketing campaign calendars. Operational scope covered USA TODAY marketing teams and audience operations in the United States, with process adjustments for sponsor coordination and prize fulfillment typical of sweepstakes campaigns. Governance changes included campaign-level approval flows and centralized list management to ensure consent and promotional compliance while supporting sponsor deliverables. The campaign run on Upland Second Street generated more than 29,000 marketing leads, produced 580 online reservations, and delivered roughly $500K in sponsor revenue, showing explicit outcomes tied to the Customer Engagement implementation of Upland Second Street at USA TODAY.
WGN-TV Media 600 $75M United States Upland Software Upland Second Street Customer Engagement 2022 n/a
In 2022, WGN-TV implemented Upland Second Street to manage promotions tied to its programming in Chicago, United States. The station used Upland Second Street as a Customer Engagement platform to operate a recurring, monthly Game Night Sports Giveaway that was scheduled to align with TV airtime and sponsor objectives. Configuration emphasized promotions and contests capability together with list-building workflows for sales and marketing, capturing entrant data through contest entry flows and producing consolidated lead lists for follow up. Modules and functional workflows reflected standard Customer Engagement patterns, including promotion setup, entry capture, eligibility and winner selection procedures, and lead list production for commercial teams. Operational ownership rested with WGN-TV marketing and sales teams in Chicago, who coordinated sponsor exposure and campaign timing with programming. The giveaway program drove sponsor exposure and generated measurable leads tied to TV programming as reported in vendor case material, with governance focused on promotion rules, winner validation, and lead handoff to sales and marketing for conversion.
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FAQ - APPS RUN THE WORLD Upland Second Street Coverage

Upland Second Street is a Customer Engagement solution from Upland Software.

Companies worldwide use Upland Second Street, from small firms to large enterprises across 21+ industries.

Organizations such as USA Today, WGN-TV and Suncoast Media are recorded users of Upland Second Street for Customer Engagement.

Companies using Upland Second Street are most concentrated in Media and Communications, with adoption spanning over 21 industries.

Companies using Upland Second Street are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Upland Second Street across Americas, EMEA, and APAC.

Companies using Upland Second Street range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 33.33%.

Customers of Upland Second Street include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Upland Second Street customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.