List of VortexFSM Customers
Metamorfosi, 144 52,
Greece
Since 2010, our global team of researchers has been studying VortexFSM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased VortexFSM for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using VortexFSM for Field Service Management include: Alter Ego Facilities Management Greece, a Greece based Professional Services organisation with 850 employees and revenues of $13.0 million, iLink New Technologies Greece, a Greece based Professional Services organisation with 25 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using VortexFSM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The VortexFSM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Alter Ego Facilities Management Greece | Professional Services | 850 | $13M | Greece | Vortex Software | VortexFSM | Field Service Management | 2020 | DataConsulting | In 2020, Alter Ego Facilities Management Greece implemented VortexFSM to optimize operational efficiency across its service portfolio. VortexFSM was deployed as a Field Service Management application to automate soft and hard facilities management processes and centralize ticketing, asset tracking and technician dispatch. The solution architecture includes a BackOffice application as the operational hub, a Mobile Android app for field technicians, a Customer Portal for client case submission and a Partners Portal for subcontractor coordination, all delivered with DataConsulting. Functional capabilities implemented included ticket lifecycle management, asset register and tracking, technician scheduling and coordination, and role-based access controls across portals. Operational coverage extended to nationwide facility operations and multi-site deployments, supporting onsite technicians, customer service teams and partner contractors. The deployment improved technician coordination, ticketing and asset tracking across sites and supported nationwide facility operations as described in project communications. | |
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iLink New Technologies Greece | Professional Services | 25 | $3M | Greece | Vortex Software | VortexFSM | Field Service Management | 2022 | DataConsulting | In 2022, iLink New Technologies Greece implemented VortexFSM as its Field Service Management application, selecting VORTEX to automate corporate processes and strengthen commercial operations and customer management. The deployment was part of a broader VORTEX suite rollout that included VORTEX CM Plus ERP and VORTEX CRM to unify transactional and customer data flows with field operations. DataConsulting led configuration and deployment activities, delivering configuration for VortexFSM and integration touchpoints with VORTEX CM Plus ERP and VORTEX CRM. Implementation work included establishing real-time reporting and analytics pipelines and configuring standard Field Service Management workflows such as work order management, scheduling and dispatch orchestration to align service delivery with commercial and inventory processes. Operational coverage targeted sales, inventory and accounting workflows, with governance centered on centralized reporting and cross-functional visibility to reduce information silos between commercial teams and back office finance and inventory functions. The configuration and analytics delivered by DataConsulting produced increased visibility across sales, inventory and accounting workflows, improving operational transparency for the professional services firm. |
Buyer Intent: Companies Evaluating VortexFSM
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