List of Wilken BPM Suite Customers
Ulm, 89081,
Germany
Since 2010, our global team of researchers has been studying Wilken BPM Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Wilken BPM Suite for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Wilken BPM Suite for Business Process Management include: Erzbistum Hamburg Germany, a Germany based Non Profit organisation with 2000 employees and revenues of $248.0 million, Stadtwerke Muehlheim Am Main, Gesellschaft Mit Beschrankter Haftung, a Germany based Utilities organisation with 53 employees and revenues of $33.0 million, Arbeitsgemeinschaft Der Evangelischen Jugend In Deutschland Germany, a Germany based Non Profit organisation with 36 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Wilken BPM Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Arbeitsgemeinschaft Der Evangelischen Jugend In Deutschland Germany | Non Profit | 36 | $3M | Germany | Wilken Software | Wilken BPM Suite | Business Process Management | 2020 | Inovoo | In 2020, Arbeitsgemeinschaft Der Evangelischen Jugend In Deutschland implemented Wilken BPM Suite in a program that began design work in late 2019 and kicked off in March 2020. The project targeted accounts-payable process automation, moved to production on 01 January 2021, and used Wilken BPM Suite as a Business Process Management platform. The deployment was executed in Germany for the non-profit's finance function. The implementation included Wilken P/5 and the Wilken Eingangsrechnungsmanagement module to digitalize and automate accounts-payable workflows, with Wilken BPM Suite orchestrating process flows and document handling. Functional capabilities implemented focused on OCR-based invoice capture, automated routing and approval workflows, and electronic invoice processing. OCR was provided by the Wilken partner Inovoo, integrated into the Wilken BPM Suite and Wilken P/5 stack to enable automated data extraction and validation. Operational scope centered on the finance and accounts-payable teams within Germany, consolidating invoice intake, processing and archival under a single process engine. Governance and rollout followed a structured design, configuration and acceptance testing cadence beginning in late 2019 and culminating in the 01 January 2021 go-live. Wilken BPM Suite, together with Wilken P/5 and Inovoo OCR, established a controlled workflow framework for invoice handling and approvals. | |
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Erzbistum Hamburg Germany | Non Profit | 2000 | $248M | Germany | Wilken Software | Wilken BPM Suite | Business Process Management | 2020 | n/a | In 2020, Erzbistum Hamburg Germany adopted Wilken BPM Suite as part of a Wilken engagement presented in October 2020, initiating a program to standardize invoice processing and member outreach across the archdiocese. The implementation included Wilken P/5 with Eingangsrechnungsmanagement/workflow and the Wilken E‑Marketing Suite to improve member communication and automate invoice and workflow processes across northern Germany. Wilken BPM Suite was deployed to deliver core Business Process Management capabilities, with workflow orchestration, routing, approvals and CRM-oriented workflow functions provided by Wilken as described in the case study. The configuration emphasized Eingangsrechnungsmanagement for inbound invoice automation and case-based workflow handling to streamline finance and administrative processes consistent with BPM practice. Operational coverage targeted the archdiocese in northern Germany, aligning member communication workflows with financial workflow automation so parish and central administrative functions could share process state and task assignments. Integrations were centered on Wilken-provided CRM and workflow capabilities together with the Wilken E‑Marketing Suite for coordinated outreach and communication, enabling a connected process and communication footprint across departments. The Wilken engagement moved into a one-year test and rollout phase in 2021, with governance and process rollout managed through staged testing and workflow configuration iterations. The stated objective was to improve member communication and to automate invoice and workflow processes, with Wilken supplying the workflow and CRM functionality underpinning that operational shift. | |
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Stadtwerke Muehlheim Am Main, Gesellschaft Mit Beschrankter Haftung | Utilities | 53 | $33M | Germany | Wilken Software | Wilken BPM Suite | Business Process Management | 2018 | MeterPan | In 2018, Stadtwerke Muehlheim Am Main, Gesellschaft Mit Beschrankter Haftung implemented Wilken BPM Suite as part of a broader Wilken NTS.suite deployment to formalize field operations and the Smart Meter rollout in Germany. The engagement centered on Business Process Management capabilities and explicitly incorporated Wilken Workforce Management to coordinate field crews and operational work orders. The technical scope focused on workflow orchestration for field service processes, mobile task orchestration for technicians, and automated work order lifecycle management typical of Business Process Management implementations. Configuration work emphasized role-based task assignment, mobile dispatch synchronization, and process automation to support Smart Meter installation and commissioning activities. MeterPan supported the project with SMGA and process services, integrating service management and partner process support into the overall deployment. Governance changes targeted tighter process integration between central operations and mobile teams, and the implementation delivered deeper process integration and more efficient mobile task orchestration as stated by the customer. |
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