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List of Zebra Water Utility and Field Service Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
California Department of Water Resources Government 1800 $500M United States Zebra Technologies Zebra Water Utility and Field Service Field Service Management 2017 Mirata
In 2017 the California Department of Water Resources implemented Zebra Water Utility and Field Service as a Field Service Management solution, provisioning Zebra XPad L10 rugged tablets to digitize field operations across the State Water Project. The deployment targeted field maintenance, asset inspections and work order updates, converting paper workflows into mobile digital processes for technicians working in remote locations. The Zebra Water Utility and Field Service deployment emphasized mobile data capture at the edge and reliable synchronization back to central systems. The implementation configured Mirata digital forms to structure inspections and maintenance records, enabling standardized data capture and validation directly on the Zebra XPad L10 rugged tablets. Functional capabilities included mobile work order updates, asset inspection checklists, photographic evidence capture, and offline data collection with sync capabilities when connectivity was available. These modules were configured to support technician field workflows and reduce back office rework. Integrations were implemented with SAP to push work order updates and asset records into enterprise asset management and maintenance planning processes, and Mirata acted as the systems integrator for digital forms and mobile enablement. The architecture therefore consisted of a rugged tablet fleet, Mirata digital form middleware, and SAP backend integration, forming a mobile to enterprise system data flow. Operational coverage included technicians and maintenance crews across the State Water Project geography within California. Governance and workflow restructuring centered on shifting the field to a single mobile source of truth for maintenance and inspection records, reducing paper handoffs and centralizing traceability in SAP. Mirata supported rollout sequencing and form standardization, while operational ownership aligned with field maintenance and regulatory compliance functions. The change formalized mobile capture as the primary input for downstream maintenance scheduling and reporting. The deployment reduced paperwork and enabled more than 1,000 monthly field updates, while saving about 80 administrative hours per month and improving regulatory traceability. These outcomes reflect direct operational benefits from the Zebra Water Utility and Field Service Field Service Management deployment and its SAP integration.
Dominium Construction and Real Estate 1000 $700M United States Zebra Technologies Zebra Water Utility and Field Service Field Service Management 2017 Emkat Solutions
In 2017, Dominium implemented Zebra Water Utility and Field Service to digitize property maintenance workflows. The deployment aligned Field Service Management with property maintenance, field-service operations, and resident service functions across its U.S. portfolio. The implementation used Zebra TC55 mobile computers running Yardi Inspection Mobile alongside Zebra Water Utility and Field Service to capture apartment inspections and to manage work-orders electronically. Functional capabilities included mobile inspection capture, electronic work-order creation and status updates, and field-to-office task orchestration consistent with Field Service Management workflows. Emkat Solutions served as the system integrator for rollout activities and device provisioning, coordinating configuration of Zebra Water Utility and Field Service and the Yardi Inspection Mobile integration. Operational coverage extended across multiple states in the United States and centralized processes for property maintenance teams and field technicians. The program digitized paper-based inspection processes and manual work-order handling and delivered about $525,000 in annual efficiency gains, while improving resident service responsiveness across properties in the United States. Governance included coordinated rollout and operational handoff to property-maintenance and field-service managers to sustain inspection and work-order workflows.
Veritas Italy Utilities 3566 $636M Italy Zebra Technologies Zebra Water Utility and Field Service Field Service Management 2023 Lektor
In 2023, Veritas Italy deployed Zebra Water Utility and Field Service to digitize meter reads and to manage meter replacement workflows across its operations. The initiative targeted Field Service Management capabilities and used Zebra TC77 and ET56 mobile devices together with Lektor’s GEA software as the primary application stack. The implementation focused on mobile data capture for meter reading and structured meter replacement workflows, delivering photographic evidence capture for compliance and enhanced asset traceability. Zebra Water Utility and Field Service was configured to orchestrate field tasks, capture timestamped images, and provide real-time synchronization of meter data for downstream operational use. Integration architecture centered on Zebra mobile hardware running Lektor’s GEA software, creating a mobile-to-back-office data flow that surfaced real-time visibility across water and waste operations in the Venice region. The deployment covered field operations and asset management functions, enabling technicians to complete replacements and close workflows from the device, while supplying enterprise users with up-to-date meter status information. Rollout and governance emphasized operational process change for field crews and traceability controls, with Lektor engaged as the systems integrator for GEA and device integration. The project produced faster replacements, photographic evidence for compliance, and real-time data visibility across the business, improving data accuracy and eliminating paper in meter reading and replacement processes.
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FAQ - APPS RUN THE WORLD Zebra Water Utility and Field Service Coverage

Zebra Water Utility and Field Service is a Field Service Management solution from Zebra Technologies.

Companies worldwide use Zebra Water Utility and Field Service, from small firms to large enterprises across 21+ industries.

Organizations such as Dominium, Veritas Italy and California Department of Water Resources are recorded users of Zebra Water Utility and Field Service for Field Service Management.

Companies using Zebra Water Utility and Field Service are most concentrated in Construction and Real Estate, Utilities and Government, with adoption spanning over 21 industries.

Companies using Zebra Water Utility and Field Service are most concentrated in United States and Italy, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Zebra Water Utility and Field Service across Americas, EMEA, and APAC.

Companies using Zebra Water Utility and Field Service range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.

Customers of Zebra Water Utility and Field Service include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Zebra Water Utility and Field Service customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Field Service Management.