List of Znifa ZCRM Customers
Chennai, 600125,
India
Since 2010, our global team of researchers has been studying Znifa ZCRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Znifa ZCRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Znifa ZCRM for CRM include: Globus IT India, a India based Professional Services organisation with 1500 employees and revenues of $12.0 million, InfusaLounge US, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million, East New Britain Tourism Authority Papua New Guinea, a Papua New Guinea based Government organisation with 15 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Znifa ZCRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Znifa ZCRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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East New Britain Tourism Authority Papua New Guinea | Government | 15 | $1M | Papua New Guinea | Znifa | Znifa ZCRM | CRM | 2022 | n/a |
In 2022, East New Britain Tourism Authority Papua New Guinea implemented Znifa ZCRM. Znifa ZCRM, a CRM, was deployed alongside a Znifa-built mobile tourism application to capture visitor interactions, centralize promotional campaigns, and manage listings for attractions, hotels and local operators in East New Britain Province.
The implementation focused on category-aligned CRM capabilities including visitor profile and contact management, campaign and promotion management, booking referral tracking and engagement analytics configured to ingest event-driven data from the mobile application. Configuration emphasized mobile-first data capture and campaign orchestration to support in-app promotions and push notification workflows tied to seasonal and event-driven tourism offers.
Integration scope was centered on direct data flow from the mobile tourism app into Znifa ZCRM, enabling the tourism authority to coordinate promotions with local businesses and tourism service providers across the province. Governance was established to centralize content and promotions management, with approval workflows implemented so the East New Britain Tourism Authority could control listings, promotional assets and campaign deployment.
Znifa reports a 150% increase in app downloads and a cited 20% uplift in tourism revenue following the mobile app launch and CRM-driven visitor engagement and promotions. Reported outcomes also reference increased tourism bookings attributable to the combined mobile application and Znifa ZCRM engagement capabilities.
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Globus IT India | Professional Services | 1500 | $12M | India | Znifa | Znifa ZCRM | CRM | 2022 | n/a |
In 2022, Globus IT India deployed Znifa ZCRM as its CRM while engaging Znifa for ongoing application support and maintenance of its SPINE IT ERP. The timeline and vendor relationship are documented in Znifa's case study, and the Znifa ZCRM deployment is aligned with the same engagement context reported by Znifa.
Znifa ZCRM was implemented to provide core CRM capabilities including contact and account management, lead to opportunity pipeline management, and customer service case tracking, reflecting standard CRM functional stacks. Configuration work emphasized record canonicalization and workflow automation to support sales and support workflows typical for professional services firms.
Operational coverage focused on sales, service delivery, and customer support teams within Globus IT India, with the CRM deployment positioned to centralize customer master data and support service incident tracking alongside ERP support activities. The CRM implementation was coordinated with Znifa's SPINE IT ERP support engagement to ensure consistent data handling and alignment of customer records across commercial and operational processes.
Governance and maintenance were captured under Znifa's support and maintenance remit, which Znifa reports delivered a 95% reduction in critical bugs and 99.9% uptime as outcomes of its engagement for SPINE IT ERP. Znifa ZCRM remains the company's CRM and is governed through the same application support model, with Znifa providing ongoing maintenance and feature enhancements as part of the established support relationship.
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InfusaLounge US | Healthcare | 10 | $1M | United States | Znifa | Znifa ZCRM | CRM | 2023 | n/a |
In 2023 InfusaLounge US implemented Znifa ZCRM, a CRM, to centralize inventory tracking alongside customer and campaign workflows for the US-based wellness spa. Znifa delivered an inventory management solution within Znifa ZCRM that streamlined stock tracking and increased operational visibility across North America, and the engagement included customer- and campaign-facing configuration tied to the spa's service operations.
The implementation focused on the Znifa ZCRM inventory management module with configuration for stock reconciliation processes and campaign-aligned customer records, enabling faster inventory reconciliation and reduced manual effort as reported in the case outcomes. Operational scope covered InfusaLounge US and visibility improvements in North America, with the deployment aligning inventory control and customer-facing campaign workflows under the Znifa ZCRM CRM platform.
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