List of Zurmo Customers
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Since 2010, our global team of researchers has been studying Zurmo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zurmo for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zurmo for CRM include: Unicourt, a United States based Professional Services organisation with 38 employees and revenues of $10.0 million, TazWorks, a United States based Professional Services organisation with 125 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Zurmo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zurmo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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TazWorks | Professional Services | 125 | $7M | United States | EspoCRM | Zurmo | CRM | 2014 | n/a |
In 2014, TazWorks implemented Zurmo to manage its sales and support processes, selecting the application as its CRM platform for North America. The deployment targeted TazWorks core business of background screening software and aimed to align customer-facing workflows across sales and support.
Zurmo was configured to instrument core CRM capabilities including sales pipeline management, contact and account management, and support case tracking to centralize sales and support workflows. The implementation emphasized Zurmo gamification features to increase engagement, with gamified activity tracking and performance elements highlighted in the vendor case study.
Operational coverage focused on sales and support teams across North America, embedding CRM workflows into everyday selling and case resolution processes. The engagement concentrated on business functions of sales operations and customer support rather than back office finance or HR systems.
The engagement is documented in Zurmo's published case study and press release from 2014, which reports that gamification drove 100 percent user adoption and improved visibility into sales activity. These vendor-reported outcomes form the primary evidence of increased user engagement and enhanced sales activity transparency following the Zurmo CRM implementation.
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Unicourt | Professional Services | 38 | $10M | United States | EspoCRM | Zurmo | CRM | 2017 | n/a |
In 2017, Unicourt implemented Zurmo CRM. The deployment targeted CRM functions for the Professional Services firm, reflecting a focus on contact, activity, and communications management within its US operations.
Community forum logs independently document an EspoCRM instance tied to Unicourt, with threads referencing a 'unicourt-crm' installation and use of the Twilio VoIP connector to sync phone data and activity records into the CRM. These logs indicate that telephony and activities were an active part of Unicourt's CRM landscape, with Twilio integration used to capture call events and associate them with contact and activity records.
Zurmo CRM provides standard CRM capabilities such as contact management, activity logging, and workflow automation consistent with the CRM category, which align with the functional signals observed in the EspoCRM forum evidence. Observed integration patterns emphasize centralized activity logging and telephony synchronization as core operational features connecting communications and CRM workflows.
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Buyer Intent: Companies Evaluating Zurmo
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