Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- ITSM
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Halfords Group | Retail | 12000 | $2.2B | United Kingdom | New Relic | New Relic APM | Application Performance Management | 2022 | n/a | ||
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Halfords Group | Retail | 12000 | $2.2B | United Kingdom | Hornbill | Hornbill IT Service Management | IT Service Management | 2018 | n/a | In 2018 Halfords Group implemented Hornbill IT Service Management. Hornbill IT Service Management was deployed to provide centralized IT Service Management and to serve as the group case management system, aligning the application with IT service delivery and case handling functions. The deployment configured standard ITSM functional modules including incident management, service request management, change management, a service catalog and a knowledge base, with Hornbill tailored to support case management workflows. Workflow automation was applied to ticket routing, SLA assignment and template driven request fulfillment, and role based queues were used to segregate work by support function and approval level. Operational coverage included IT support, customer service and store support teams within Halfords Group in the United Kingdom, with Hornbill IT Service Management acting as the authoritative system for case records referenced by relevant authorities. Governance and process changes established standardized incident lifecycles, approval gates for change requests and centralized catalog governance to ensure consistent routing and resolution practices. | |
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Media | 11869 | $2.2B | Germany | Atlassian | Atlassian Jira Service Desk | IT Service Management | 2023 | n/a |
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Media | 11869 | $2.2B | Germany | TeamViewer | TeamViewer | Remote Monitoring and Management | 2021 | n/a |
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Professional Services | 52000 | $2.2B | United States | New Relic | New Relic APM | Application Performance Management | 2023 | n/a |
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Construction and Real Estate | 1067 | $2.2B | United States | Microsoft | Microsoft Azure Monitor | Application Performance Management | 2021 | n/a |
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Professional Services | 3971 | $2.2B | United States | AppDynamics | AppDynamics APM | Application Performance Management | 2018 | n/a |
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Professional Services | 3971 | $2.2B | United States | Atlassian | Atlassian Jira Service Desk | IT Service Management | 2018 | n/a |
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Professional Services | 3971 | $2.2B | United States | Akamai | Akamai mPulse | Application Performance Management | 2020 | n/a |
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Professional Services | 3971 | $2.2B | United States | TeamViewer | TeamViewer | Remote Monitoring and Management | 2021 | n/a |
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