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Comcast selects Emplifi Astute VoCiperceptions for Customer Experience

In 2014, Comcast, a United States based Communications organization with 182000 employees and revenues of $123.7B selected Emplifi Astute VoCiperceptions for Customer Experience while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Comcast Emplifi Legacy Emplifi Astute VoCiperceptions Customer Experience CRM n/a n/a 2014 2014
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FAQ - Comcast selects Emplifi Astute VoCiperceptions for (Customer Experience)

In 2014, Comcast selected Emplifi Astute VoCiperceptions for Customer Experience to modernize their CRM operations and improve scalability, visibility, and control.

The Emplifi Astute VoCiperceptions deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.

Comcast is a Communications organization in United States, with approximately 182000 employees and $123.7B in annual revenue.

Comcast has initiated the Emplifi Astute VoCiperceptions implementation with an expected go-live in 2014, supporting its modernization of Customer Experience processes.

Comcast has not disclosed the SI for the Emplifi Astute VoCiperceptions implementation.

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