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Leroy Merlin selects SAP Conversational AI for Chatbots and Conversational AI

In 2020, Leroy Merlin, a France based Retail organization with 100000 employees and revenues of $9.0B selected SAP Conversational AI for Chatbots and Conversational AI while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Leroy Merlin SAP Legacy SAP Conversational AI Chatbots and Conversational AI AI-Powered Application n/a n/a 2020 2020
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FAQ - Leroy Merlin selects SAP Conversational AI for (Chatbots and Conversational AI)

In 2020, Leroy Merlin selected SAP Conversational AI for Chatbots and Conversational AI to modernize their AI-Powered Application operations and improve scalability, visibility, and control.

The SAP Conversational AI deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across AI-Powered Application.

Leroy Merlin is a Retail organization in France, with approximately 100000 employees and $9.0B in annual revenue.

Leroy Merlin has initiated the SAP Conversational AI implementation with an expected go-live in 2020, supporting its modernization of Chatbots and Conversational AI processes.

Leroy Merlin has not disclosed the SI for the SAP Conversational AI implementation.

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