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Vonage UK selects Verint Digital Feedback (formerly known as OpinionLab) for Customer Experience

In 2009, Vonage UK, a United Kingdom based Professional Services organization with 100 employees and revenues of $10M selected Verint Digital Feedback (formerly known as OpinionLab) for Customer Experience while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Vonage UK Verint Systems Legacy Verint Digital Feedback (formerly known as OpinionLab) Customer Experience CRM n/a n/a 2009 2009
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FAQ - Vonage UK selects Verint Digital Feedback (formerly known as OpinionLab) for (Customer Experience)

In 2009, Vonage UK selected Verint Digital Feedback (formerly known as OpinionLab) for Customer Experience to modernize their CRM operations and improve scalability, visibility, and control.

The Verint Digital Feedback (formerly known as OpinionLab) deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.

Vonage UK is a Professional Services organization in United Kingdom, with approximately 100 employees and $10M in annual revenue.

Vonage UK has initiated the Verint Digital Feedback (formerly known as OpinionLab) implementation with an expected go-live in 2009, supporting its modernization of Customer Experience processes.

Vonage UK has not disclosed the SI for the Verint Digital Feedback (formerly known as OpinionLab) implementation.

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