AI Buyer Insights:

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● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

AdEPT Technology Group
Location
One Fleet Place,
London, EC4M 7WS,
United Kingdom
Website
https://www.adept.co.uk/
Phone
44 20 8131-3970
Artw Industry
Professional Services
Employee
Revenue

AdEPT Technology Group

List of Software Implementations where AdEPT Technology Group is Reseller or System Integrator

AdEPT Technology Group, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. AdEPT Technology Group collaboration with software players such as Avaya empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.

AdEPT Technology Group is a Reseller or SI for the following software solutions:
Reseller and SI Vendor Application Category Market
AdEPT Technology Group Avaya Avaya Aura Contact Center Call Center CRM
List of Software Implementations where AdEPT Technology Group is a Reseller or SI
Logo Customer Industry Empl. Revenue Country Vendor Product Category When Insight
Greenwich Borough Council Government 3750 $391M United Kingdom Avaya Avaya Aura Contact Center Call Center 2020
In 2020, Greenwich Borough Council implemented Avaya Aura Contact Center as its primary Call Center application, replacing Cisco Unified Contact Center Enterprise. AdEPT Technology Group was contracted to deliver the Avaya Aura Contact Centre deployment for more than 100 agents to consolidate the council's customer contact operations under a single Call Center platform. The implementation used core Avaya Aura Contact Center capabilities, configured for automatic call distribution, interactive voice response, skill based routing, agent desktop functionality, call recording and real time reporting to support agent performance and contact routing workflows. Configuration emphasized multichannel handling consistent with Call Center best practices, providing a unified agent experience and supervisory dashboards for queue management and service monitoring. AdEPT Technology Group executed the rollout as a systems integrator, coordinating telephony trunk migration and provisioning network circuits to support the new Avaya Aura Contact Center environment. Governance included staged cutover and agent onboarding to minimize service disruption, and operational scope covered the council's customer service contact teams. The project aligned the Royal Borough of Greenwich on Avaya Aura Contact Center to centralize contact handling and modernize council contact center operations.
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IT Decision Makers and Key Stakeholders at AdEPT Technology Group
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Buyer Intent: Companies Evaluating AdEPT Technology Group Services

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating AdEPT Technology Group software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Logo Company Industry Employees Revenue Country Evaluated
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AdEPT Technology Group System Integrator / VAR Profile

AdEPT Technology Group is a system integrator and technology consulting firm headquartered in London, United Kingdom, with approximately 300 employees and annual revenues of $66M.

AdEPT Technology Group implements and supports enterprise applications across markets such as CRM.

APPS RUN THE WORLD tracks 1 verified AdEPT Technology Group software implementations across industries and regions, including: Greenwich Borough Council where AdEPT Technology Group implemented Avaya Aura Contact Center.

AdEPT Technology Group has a strategic VAR/SI partnership with Avaya, backed by verified deployments.

Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing AdEPT Technology Group partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.

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