
London, SE18 6HQ.,
United Kingdom
Greenwich Borough Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Greenwich Borough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3750 Greenwich Borough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Greenwich Borough Council has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018, Cisco Unified Communications Manager for Audio Video and Web Conferencing in 2020, Avaya Aura Contact Center for Call Center in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Greenwich Borough Council is running and its propensity to invest more and deepen its relationship with Microsoft , Rackspace Technology , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Greenwich Borough Council revenues, which have grown to $391.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Greenwich Borough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Cisco Systems | Legacy | Cisco Unified Communications Manager | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Avaya | Cisco Unified Contact Center Enterprise | Avaya Aura Contact Center | Call Center | CRM | AdEPT Technology Group | 2020 | 2020 |
|
|
|
CRM | CRM |
|
2016 | 2016 |
|
|
|
Customer Engagement | CRM |
|
2016 | 2016 |
|
|
|
Customer Support | CRM |
|
2013 | 2013 |
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2013 | 2013 |
ERP Services and Operations
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Government ERP | ERP Services and Operations |
|
2014 | 2015 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Head of Customer and Web Access | Director | Customer Service | ||||
Head Of Customer Experience | Director | Customer Service | ||||
Assistant Director, Digital and Customer Services | Director | Customer Service | ||||
Contact Centre Manager | Manager | Customer Service | ||||
Senior IT Project Manager | Manager | IT |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |