Lewisville, 75056, TX,
United States
CloudHaven
CloudHaven, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. CloudHaven collaboration with software players such as Salesforce empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| CloudHaven | Salesforce | Salesforce Marketing Cloud | Marketing Automation | CRM |
| CloudHaven | Salesforce | Salesforce Sales Cloud | Sales Automation,CRM,Sales Engagement | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Jason's Deli | Leisure and Hospitality | 6000 | $405M | United States | Salesforce | Salesforce Marketing Cloud | Marketing Automation | 2018 |
In 2018, Jason's Deli implemented Salesforce Marketing Cloud to deliver Marketing Automation capabilities as part of a broader customer engagement program led by CloudHaven. The engagement included Sales Cloud implementation and an integrated data strategy to unify takeout customer records with marketing segmentation and outreach.
Salesforce Marketing Cloud was configured with data extensions built around key customer segmentation, supporting targeted messaging and lifecycle campaigns. A SQL-driven integration ingested Aloha Takeout and NCR customer data to create contact records that the sales team could access remotely, enabling activity completion and operational alignment between sales and marketing systems.
The project built a customer portal to communicate upcoming test items and to operate a points system that incentivized survey completion, survey feedback was captured and incorporated into Marketing Cloud data extensions to refine segmentation and test-item targeting. Reporting and analytics were orchestrated through KPIs and custom reports and dashboards, surfaced to measure team performance across sales and marketing workflows.
Operational governance emphasized shared KPIs and dashboards to align sales and marketing processes, CloudHaven delivered implementation and integration work for both Sales Cloud and Salesforce Marketing Cloud, and the architecture centered on SQL-based ETL pipelines feeding synchronized customer records and segmented audiences for automated campaign execution.
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Jason's Deli | Leisure and Hospitality | 6000 | $405M | United States | Salesforce | Salesforce Sales Cloud | Sales Automation,CRM,Sales Engagement | 2018 |
In 2018, Jason's Deli implemented Salesforce Sales Cloud. CloudHaven led the deployment, focusing on Sales Automation,CRM,Sales Engagement capabilities to centralize customer records and enable remote activity management for the field sales organization.
The Salesforce Sales Cloud implementation included structured account and contact records, activity and task management, and a suite of reports and dashboards, with KPI definitions built into the platform to measure team performance. A customer-facing portal was built to communicate upcoming test items and to operate a points system that incentivized customers to complete surveys for test item feedback.
A technical integration layer was designed using SQL to ingest Aloha Takeout and NCR customer data into Salesforce Sales Cloud, creating canonical customer records accessible to sales representatives. Marketing Cloud was implemented in parallel, with data extensions constructed around key customer segmentation to support targeted outreach and to feed audience data into CRM workflows.
Operational coverage spanned sales and marketing functions, enabling remote sales activity completion and centralized performance reporting. Governance work included dashboard and KPI standardization, and the customer portal workflows for test item communications and incentivized feedback were embedded into CRM processes to capture structured product test responses.
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Buyer Intent: Companies Evaluating CloudHaven Services
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