Bratislava, 831 01,
Slovakia
Contally
Contally, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Contally collaboration with software players such as OpenText empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Contally | OpenText | OpenText Exstream | Customer Engagement | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
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Prva stavebna sporitelna | Banking and Financial Services | 360 | $38M | Slovakia | OpenText | OpenText Exstream | Customer Engagement | 2015 |
In 2015 Prva stavebna sporitelna implemented OpenText Exstream to support Customer Engagement and to centralize customer communications management and document composition workflows. The rollout was procured through a public tender where Contally offered an OpenText Exstream based solution that met the bank's requirements and provided the required implementation capacity and post go-live support.
The implementation was organized into two stages, with Stage 1 spanning nine months and covering analysis, solution design and optimisation. Stage 1 began with analysis of the existing solution and business needs, followed by architecture design and targeted document optimisation such as unification of logos, headers and footers, and alignment of general terms of business, enabling faster and more consistent document creation and editing.
Process optimisation and deployment of the OpenText Exstream solution focused on improving processing throughput and reliability within customer communications flows. Governance changes centered on standardized document templates and templating practices to simplify ongoing edits and reduce operational variability, and the project delivered improved speed and reliability allowing the system to process more documents faster.
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Buyer Intent: Companies Evaluating Contally Services
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