Contivio
455 Capitol Mall #160,
Sacramento, 95814, CA,
United States
Sacramento, 95814, CA,
United States
1 800-282-8105
Media
Contivio
List of Software Implementations where Contivio is Reseller or System Integrator
Contivio, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Contivio collaboration with software players such as Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Contivio is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Contivio | Oracle | Oracle NetSuite Expert | Chatbots and Conversational AI | AI-Powered Application |
List of Software Implementations where Contivio is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
Carrot-Top Industries | Retail | 40 | $6M | United States | Oracle | Oracle NetSuite Expert | Chatbots and Conversational AI | 2024 |
In 2024, Carrot-Top Industries implemented Oracle NetSuite Expert for Chatbots and Conversational AI. The deployment connected Contivio's AI powered contact center to NetSuite to unify voice, chat, and email interactions into NetSuite customer records.
Implementation focused on conversational automation and self service, adding AI chat and automated responses for common requests while preserving agent escalation paths. Conversations and transcripts are synchronized to NetSuite customer records, aligning interaction history with customer and order data in NetSuite CRM. Configuration work included mapping conversational transcripts to customer records and exposing interaction context to agents to improve visibility during case handling.
Contivio served as the systems integrator, implementing the integration layer between the contact center and Oracle NetSuite Expert. Operational scope targeted customer service and contact center workflows, with changes to agent desktop workflows and CRM record governance to ensure conversations are captured as part of the customer history. Outcomes noted in the case material include improved agent efficiency and visibility and expanded self service channels for routine requests.
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IT Decision Makers and Key Stakeholders at Contivio
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Buyer Intent: Companies Evaluating Contivio Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Contivio software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Contivio System Integrator / VAR Profile
Contivio is a system integrator and technology consulting firm headquartered in Sacramento, United States, with approximately 30 employees and annual revenues of $3M.
Contivio implements and supports enterprise applications across markets such as AI-Powered Application.
APPS RUN THE WORLD tracks 1 verified Contivio software implementations across industries and regions, including: Carrot-Top Industries where Contivio implemented Oracle NetSuite Expert.
Contivio has a strategic VAR/SI partnership with Oracle, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Contivio partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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