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● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

Convai
Location
101 East San Fernando Street Apt 138,
San Jose, 95112, CA,
United States
Website
https://www.convai.com/
Phone
n/a
Artw Industry
Media
Employee
Revenue

Convai

List of Software Implementations where Convai is Reseller or System Integrator

Convai, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Convai collaboration with software players such as Amazon Web Services (AWS) empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.

Convai is a Reseller or SI for the following software solutions:
Reseller and SI Vendor Application Category Market
Convai Amazon Web Services (AWS) Amazon Polly Natural Language Processing AI-Powered Application
List of Software Implementations where Convai is a Reseller or SI
Logo Customer Industry Empl. Revenue Country Vendor Product Category When Insight Insight Source
Tabcorp Leisure and Hospitality 5000 $1.7B Australia Amazon Web Services (AWS) Amazon Polly Natural Language Processing 2022 In 2022 Tabcorp modernized its IVR and contact-center workflows on AWS by deploying Amazon Polly as part of an Amazon Connect migration in Australia. Tabcorp deployed Amazon Polly within its IVR and Contact Center to read back transaction instructions and support customer self-service, aligning the Amazon Polly application with contact center automation and speech synthesis workloads. The implementation configured Amazon Polly as the text-to-speech engine inside Amazon Connect IVR flows, generating dynamic voice prompts for transaction readbacks and automated guidance. Functional capabilities implemented included real-time prompt rendering, transaction instruction readback, and integration points inside interactive voice response call flows to reduce agent-assisted interactions. Convai served as the systems integrator for the migration, integrating Amazon Polly with Amazon Connect on AWS and coordinating rollout across Tabcorp contact center operations in Australia. Operational scope covered contact center and customer service functions, with architecture centered on Amazon Connect as the contact-center platform and Amazon Polly as the speech synthesis module. The deployment scaled to handle 870 concurrent calls and achieved a reported reduction in IVR costs of almost US$2M per year while improving self-service usage. Governance and rollout emphasized staged migration of IVR flows into Amazon Connect with Amazon Polly voice rendering, and operational monitoring of concurrent-call capacity to validate the new IVR and Contact Center configuration.
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IT Decision Makers and Key Stakeholders at Convai
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Buyer Intent: Companies Evaluating Convai Services

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Convai software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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Convai System Integrator / VAR Profile

Convai is a system integrator and technology consulting firm headquartered in San Jose, United States, with approximately 30 employees and annual revenues of $3M.

Convai implements and supports enterprise applications across markets such as AI-Powered Application.

APPS RUN THE WORLD tracks 1 verified Convai software implementations across industries and regions, including: Tabcorp where Convai implemented Amazon Polly.

Convai has a strategic VAR/SI partnership with Amazon Web Services (AWS), backed by verified deployments.

Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Convai partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.

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