Kulmbach, 95326,
Germany
dc AG
dc AG, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. dc AG collaboration with software players such as dc AG, ConexED and Confluence Technologies empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| dc AG | dc AG | dc AG Dynamic Content | Web Content Management | Content Management |
| dc AG | ConexED | ConexED Early Alerts | Case Management | ERP Services and Operations |
| dc AG | Confluence Technologies | Confluence Performance & Analytics | Portfolio and Investment Performance and Planning | Investment Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Albertina Museum Wien | Leisure and Hospitality | 100 | $10M | Austria | dc AG | dc AG Dynamic Content | Web Content Management | 2022 |
In 2022, Albertina Museum Wien implemented dc AG Dynamic Content as a Web Content Management solution to enable B2C ticketing and retail on its public website. The deployment supported an online shop and a ticketing storefront so visitors can buy tickets and exhibition catalogs online, directly supporting museum ticketing and retail operations in Austria.
dc AG served as the system integrator for the project and the dc AG project listing indicates use of dynamic content and dynamic commerce modules within dc AG Dynamic Content, combining content management with e-commerce capabilities. Configuration emphasized product and catalog management for exhibition catalogs, ticketing storefront pages, pricing and availability presentation, and shopper checkout flows, alongside content authoring workflows and template-driven page composition for exhibition and ticket pages, consistent with Web Content Management practices.
Operational coverage was the Albertina’s Austria-facing B2C channel, centralizing online ticket sales and retail catalog management within the website stack. The rollout was executed by dc AG and governance centered on centralized content and commerce administration to align curatorial teams and retail operations for ongoing updates to exhibitions and ticket offerings.
|
|
|
Jako | Manufacturing | 380 | $190M | Germany | ConexED | ConexED Early Alerts | Case Management | 2021 |
In 2021, Jako deployed ConexED Early Alerts, a Case Management application, engaged through implementation services by dc AG. The deployment targeted centralizing case intake and early alerting for customer service and digital sales operations within Jako's Germany organization, aligning case workflows with online order and service exception handling.
ConexED Early Alerts was configured with category-aligned capabilities including automated alert ingestion, case creation and routing, notification workflows and configurable escalation paths, and case lifecycle tracking for resolution management. The implementation emphasized workflow orchestration and role-based routing to support customer service agents and e-commerce operations teams, and included configurable rules for prioritization and notification.
dc AG is credited on Jako's site for delivering JAKO's e-commerce and CMS to power unified B2C and B2B channels including teamshops, product variants and customization, and dc AG led the ConexED Early Alerts implementation. The dc AG engagement combined dynamic content and dynamic commerce capabilities with the Case Management deployment to support consolidated online ordering and customer engagement across Jako's digital channels in Germany.
Governance and rollout were executed with dc AG driving configuration and go-live coordination across digital sales and customer service functions, with operational scope limited to Jako's Germany digital channels and online ordering operations. Jako's public implementation notes attribute the e-commerce and CMS work to dc AG and report a consolidated online ordering experience and higher digital revenue as outcomes of the digital commerce and content work delivered alongside the Case Management implementation.
|
|
|
Reusch | Manufacturing | 120 | $25M | Italy | Confluence Technologies | Confluence Performance & Analytics | Portfolio and Investment Performance and Planning | 2024 |
In 2024, Reusch deployed Confluence Performance & Analytics from Confluence Technologies in the Portfolio and Investment Performance and Planning category. The deployment complemented a broader portal rebuild executed by dc AG, which redesigned B2C, B2B and field-service portals to support European and global sales channels and unify product and service presentation across e-commerce and web content.
Confluence Performance & Analytics was configured to provide portfolio level performance reporting, investment planning workflows and analytics dashboards for product and channel portfolios. Implementation work focused on data model configuration, KPI libraries, scheduled reporting, role based dashboards and planning orchestration to support commercial planning, product management and channel operations.
Data ingestion and consolidation integrated the analytics platform with the rebuilt e-commerce and web content portals to harmonize product and service data and activity streams from B2C, B2B and field service touchpoints. The operational scope covered commercial, marketing, e-commerce operations and channel management across Reusch's European and global sales channels.
dc AG led portal redevelopment and coordinated deployment governance with Confluence Technologies, establishing release cadence, data governance and role based access controls for analytics consumption. The program produced improved portal performance and a unified brand and product presentation across channels, a result highlighted by dc AG in connection with the German Web Award 2025.
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Buyer Intent: Companies Evaluating dc AG Services
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||