Albertina Museum Wien Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Albertina Museum Wien and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Albertina Museum Wien employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Albertina Museum Wien has purchased the following applications: ExLibris Aleph for Library Management in 2022, Microsoft 365 for Collaboration in 2021, dc AG Dynamic Content for Web Content Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Albertina Museum Wien is running and its propensity to invest more and deepen its relationship with Ex Libris, a ProQuest Company , Microsoft , dc AG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Albertina Museum Wien revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Albertina Museum Wien intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ex Libris, a ProQuest Company | Legacy | ExLibris Aleph | Library Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Albertina Museum Wien deployed ExLibris Aleph as its Library Management application to publish and manage the museum’s bibliographic holdings via its public website. The implementation frames ExLibris Aleph as the authoritative catalog and public discovery layer for the museum’s reference collections.
The deployment implements core Library Management capabilities including bibliographic cataloging, MARC-based metadata normalization, authority control, online public access catalog discovery, circulation and patron account management. Configuration work focused on cataloging workflows, metadata mapping for museum-specific descriptors, and OPAC presentation tuned to support visitor queries and curatorial research.
ExLibris Aleph is integrated into the museum website to surface search results and item-level records for visitors, while supporting internal access for reading room operations and curatorial reference. Operational scope spans library services across museum departments, enabling staff-managed lending policies, patron account administration, and routine catalog maintenance.
Governance established cataloging standards and metadata stewardship responsibilities, with workflow sequencing for acquisitions and catalog updates and staff training aligned to Aleph cataloging and circulation processes. The rollout prioritized continuity of public discovery on the website and internal access for visitor services and curatorial workflows.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| dc AG | Legacy | dc AG Dynamic Content | Web Content Management | Content Management | dc AG | 2022 | 2022 |
In 2022, Albertina Museum Wien implemented dc AG Dynamic Content as a Web Content Management solution to enable B2C ticketing and retail on its public website. The deployment supported an online shop and a ticketing storefront so visitors can buy tickets and exhibition catalogs online, directly supporting museum ticketing and retail operations in Austria.
dc AG served as the system integrator for the project and the dc AG project listing indicates use of dynamic content and dynamic commerce modules within dc AG Dynamic Content, combining content management with e-commerce capabilities. Configuration emphasized product and catalog management for exhibition catalogs, ticketing storefront pages, pricing and availability presentation, and shopper checkout flows, alongside content authoring workflows and template-driven page composition for exhibition and ticket pages, consistent with Web Content Management practices.
Operational coverage was the Albertina’s Austria-facing B2C channel, centralizing online ticket sales and retail catalog management within the website stack. The rollout was executed by dc AG and governance centered on centralized content and commerce administration to align curatorial teams and retail operations for ongoing updates to exhibitions and ticket offerings.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
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CRM, Sales Engagement | CRM |
|
2024 | 2024 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
IT Service Management | ITSM |
|
2022 | 2022 |
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